| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009612 | Meta | Taiwan | 2025-04-05 01:29:00 | LOW | TPE1 | Anis | Start Date: 2025-04-07 09:00 End Date: 2025-04-07 17:00 | Jessica Piesco |
| SFR-00009611 | Meta | Singapore | 2025-04-05 00:00:00 | HIGH | SIN6 | Anis | force open Requestor Heryanto Site : SIN6 Sow : AR/PR AUGMENT Date : 4 Apr 2025 | Hery Wibowo |
| SFR-00009610 | Meta | Hong Kong | 2025-04-04 21:27:00 | LOW | HKG4 | Anis | Start Date: 2025-04-07 09:00 End Date: 2025-04-07 12:00 | Prakadeesan Selvaraj |
| SFR-00009609 | Meta | Philippines | 2025-04-04 16:33:00 | HIGH | SGL1 | Anis | Please create SFR for this additional task below in SGL1. patch the cable below sgl1-ts012:3/1 | ap-ph-sgl1-3-4:4-19 | sgl1-ts012:3/2 | ap-ph-sgl1-3-4:4-17 | ap-ph-sgl1-3-4:4-18 | sgl1-ts012:3/2 | ap-ph-sgl1-3-4:4-20 | sgl1-ts012:3/1 | | Nadhirah Binte Mohd Rapi |
| SFR-00009608 | Meta | Hong Kong | 2025-04-04 15:58:00 | LOW | HKG4 | Anis | Start Date: 2025-04-07 09:00 End Date: 2025-04-07 17:00 | Shriram Singaravelu |
| SFR-00009607 | Meta | Australia | 2025-04-04 11:47:00 | LOW | SYD3 | Muhammad Syafiq | Start Date: 2025-04-09 11:00 End Date: 2025-04-09 12:00 | Louie Aquino Castro |
| SFR-00009606 | Meta | Hong Kong | 2025-04-03 18:06:00 | HIGH | HKG4 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS FNA EDGE on +1 6503087200 option 3 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Audit RISC Audit DAC reseat and server hard power cycle. name = fnedge726.01.hkg4.facebook.com serial\_number = SGH212W6C6 asset\_id = 316339119 asset\_tag = 10201301 suite = HK1.18.001000 row = 5 rack = 03 rack\_position = 32 datacenter\_obj.description = HK1 Equinix datacenter\_obj.street1 = Unit 2702, 27/F, Goodman Global Gateway datacenter\_obj.street2 = 168 Yeung Uk Road datacenter\_obj.city = Tsuen Wan datacenter\_obj.state = datacenter\_obj.zip\_code = UNKNOWN datacenter\_obj.country = HK datacenter\_obj.phone = +18663784649 Meta reference number: nwt20374637 | Varsha Chittilappilly Pauly |
| SFR-00009605 | Meta | Singapore | 2025-04-03 11:38:00 | HIGH | SIN6 | Muhammad Syafiq | Scope Of Work: Kindly reach out to Requestor before starting any work Kin Hoe Wong @+65 8198 2503 Insert 100G-QSFP-LR4 to pr04.sin6:et-1/0/8 Check the fiber connection between pr04.sin6:et-1/0/8 PPP:0611:1359365 Require to bring along optical power meter and label printer machine | Nadhirah Binte Mohd Rapi |
| SFR-00009604 | Meta | Singapore | 2025-04-03 10:16:00 | HIGH | SIN10 | Muhammad Syafiq | Start Date: 2025-04-04 09:00 End Date: 2025-04-04 17:00 | Chao Yong Leong |
| SFR-00009603 | Meta | Taiwan | 2025-04-02 15:45:00 | HIGH | TPE1 | Anis | Scope Of Work: Kindly reach out to Requestor before starting any work Dylan Tian @+65 8690 6959. Assist to check pre-cabling for; pr01.tpe1:et-1/0/21 Meta Patch Panel / Port: suite(IDC160-FB), cabinet number(603), patch panel(6:603:44:02:C), ports(3) | Dylan Tian |