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Ticket Number Company Country Date and Time Priority Type of Service Site Code User Notes
SFR-00012454 Meta Malaysia 2026-09-18 16:02:00 Low Smart Hand Request SIN9 nurhafiz Start Date: 2026-09-21 09:00
End Date: 2026-09-21 17:00

Details of Request: Before starting any onsite activity, the attending
engineer should call IBOS on 60 122273895 and mention the Meta
reference number associated to each scope of works to work together
with a Meta engineer.
SFR-00012453 Meta Malaysia 2026-09-18 15:38:00 Low Smart Hand Request SIN9 nurhafiz Date:

Start Monday, September 21st onwards.

Please Stop working on 23-25 Sep due to Network Freeze

Continue working Monday, September 28th onwards, if the work is not finished.



POC- @Hery Wibowo

SFR-00012452 Meta Singapore 2026-09-18 12:35:00 Low Deploy SIN1 Hazim Date and Time (Site Local Time): 2026-09-21 11:00 AM
SFR-00012451 Meta Singapore 2026-09-18 11:56:00 High Deploy SIN2 Hazim Date and Time (Site Local Time): 2026-09-21 10:00 AM
SFR-00012450 Meta Singapore 2026-09-17 19:07:00 High Smart Hand Request SIN11 nurhafiz Start Date: 2026-09-18 09:00 +08
End Date: 2026-09-18 17:00 +08
SFR-00012449 Meta New Zealand 2026-09-17 18:58:00 Low AKL2 nurhafiz Start Date: 2026-09-21 13:30
End Date: 2026-09-21 17:00

Details of Request: Before starting any onsite activity, the attending
engineer should call ENS DEPLOYMENT on and mention the Meta
reference number associated to each scope of works to work together
with a Meta engineer.
SFR-00012448 Meta Singapore 2026-09-17 17:20:00 High Smart Hand Request SIN10 nurhafiz Start Date: 2026-09-18 09:00
End Date: 2026-09-18 17:00

Details of Request: Before starting any onsite activity, the attending
engineer should call ENS DEPLOYMENT on 63 9178585323 and mention the
Meta reference number associated to each scope of works to work
together with a Meta engineer.
SFR-00012447 Meta Singapore 2026-09-17 17:05:00 High Smart Hand Request SIN6 nurhafiz Start Date: 2026-09-18 11:00
End Date: 2026-09-18 17:00

Details of Request: Before starting any onsite activity, the attending
engineer should call ENS EDGE PEERING DEPLOYMENT on and mention the
Meta reference number associated to each scope of works to work
together with a Meta engineer.
SFR-00012446 Meta Singapore 2026-09-17 16:40:00 High SIN10 nurhafiz PROGW194936
SFR-00012445 Meta Malaysia 2026-09-17 16:33:00 High Smart Hand Request KUL3 nurhafiz Start Date: 2026-09-18 09:00
End Date: 2026-09-18 17:00

Details of Request: Before starting any onsite activity, the attending
engineer should call ENS DEPLOYMENT on and mention the Meta
reference number associated to each scope of works to work together
with a Meta engineer.
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