| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009593 | Meta | Taiwan | 2025-04-01 13:12:00 | LOW | TPE5 | Muhammad Syafiq | Site Name : [TPE5] Cage : [8F_CAGE1, 10F_CAGE1] Start Date : [2025-04-03] Start Time : [9:00 AM] End Date : [2025-04-03] End Time : [2:00 PM] Timezone : [CST] SOW: Before proceeding with activity, please contact engineer Huber, +65 9270 7901. Replace PDU master controllers and sensor: | Nadhirah Binte Mohd Rapi |
| SFR-00009592 | Meta | Singapore | 2025-04-01 12:56:00 | LOW | SIN11 | Muhammad Syafiq | Site: SIN11 Date and Time : 2025-04-03 9:00 AM (Site Local Time) Name : DOMINGO Contact Number : +65 97814274 Scope of work : Kindly reach out to Requestor before starting any work. Call or send message via whatsapp @ +6597814274 SIN11 - SMARTHANDS Standby during the migration. | Nadhirah Binte Mohd Rapi |
| SFR-00009591 | Meta | Malaysia | 2025-04-01 12:18:00 | LOW | KUL2 | Muhammad Syafiq | Start Date: 2025-04-08 02:00 End Date: 2025-04-08 04:00 Scope of Work #1: Unknown Hi team, We need a SH for the replacement activity. 1) Call hotline prior to the activity 2) Collect the RMA 3) Follow Meta engineer instruction for the replacement | Libin Babu |
| SFR-00009590 | Meta | Singapore | 2025-04-01 03:55:00 | LOW | SIN1 | Muhammad Syafiq | Start Date: 2025-04-04 13:00 End Date: 2025-04-04 17:00 Scope of Work #1: Troubleshoot Network Equipment #COA: | Gregory Deemer |
| SFR-00009589 | Meta | Malaysia | 2025-03-31 17:56:00 | HIGH | KUL3 | Syima | Ali Najaf Gardezi | |
| SFR-00009588 | Meta | Taiwan | 2025-03-30 03:55:00 | LOW | TPE5 | Zul | Start Date: 2025-04-03 11:00 End Date: 2025-04-03 13:00 | Kelsey Bryant |
| SFR-00009587 | Meta | Philippines | 2025-03-29 23:52:00 | LOW | MNL1 | Syima | Start Date: 2025-04-03 10:00 End Date: 2025-04-03 11:59 | Lucas Tavares |
| SFR-00009586 | Meta | South Korea | 2025-03-29 23:51:00 | LOW | SSN1 | Syima | Padraic Egan | |
| SFR-00009585 | Meta | New Zealand | 2025-03-29 23:49:00 | LOW | AKL1 | Syima | Start Date: 2025-04-01 09:00 End Date: 2025-04-01 17:00 | Varsha Chittilappilly Pauly |
| SFR-00009584 | Meta | Philippines | 2025-03-29 14:58:00 | LOW | MNL1 | Nabil | Scope of work: Scope of Work #1: Troubleshoot Network Equipment SH to clean/swap the fiber between mnl1-ts002:1/1 ap-ph-mnl1-10-1:71-6 Please prepare spare fiber and fiber cleaner mnl1-ts002 location suite = L5M01CAGE01 row = 1 rack = 10 rack\_position = 13 ap-ph-mnl1-10-1 location suite = L5M01CAGE01 row = 1 rack = 10 rack\_position = 20 Meta reference number: nwt20320569 | Zijian Law |