| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008768 |
Facebook |
Hong Kong |
2024-09-16 10:28:00 |
LOW |
HKG1 |
Rahimi |
Start Date: 2024-09-17 02:00
End Date: 2024-09-17 09:00 |
Prem Anand Arul Prakash |
|
SFR-00008767 |
Facebook |
Philippines |
2024-09-16 08:34:00 |
HIGH |
MNL1 |
Rahimi |
prelay today at MNL1 - cont.
Please contact choon fatt
Please assign the same tech supporting me last Fri. under this ticket SFR-00008759 |
Leon Lim |
|
SFR-00008766 |
Facebook |
Hong Kong |
2024-09-15 08:27:00 |
|
HKG1 |
Rahimi |
Start Date: 2024-09-17 12:00
End Date: 2024-09-17 16:00 |
Vernon Kwa |
|
SFR-00008765 |
Facebook |
Singapore |
2024-09-15 02:23:00 |
HIGH |
XSP2 |
Muhammad Syafiq |
Start Date: 2024-09-16 10:00
End Date: 2024-09-16 12:00 |
Kelsey Bryant |
|
SFR-00008764 |
Facebook |
Singapore |
2024-09-14 17:43:00 |
LOW |
SIN6 |
Muhammad Syafiq |
Start Date: 2024-09-16 09:00
End Date: 2024-09-16 17:00 |
Tomas Zaicenko |
|
SFR-00008763 |
Facebook |
South Korea |
2024-09-14 16:51:00 |
LOW |
SSN1 |
Muhammad Syafiq |
Start Date: 2024-09-16 09:00
End Date: 2024-09-16 17:00 |
Theo Montoya |
|
SFR-00008762 |
Facebook |
Malaysia |
2024-09-13 16:02:00 |
LOW |
KUL2 |
Muhammad Syafiq |
Start Date: 2024-09-16 09:00
End Date: 2024-09-16 17:00 |
Bruno daSilva |
|
SFR-00008761 |
Facebook |
Hong Kong |
2024-09-13 15:30:00 |
LOW |
HKG1 |
Muhammad Syafiq |
Our engineer wants to confirm if troubleshooting is still required today or is it possible to reschedule to next week Tuesday as Sriram's team is currently working on provisioning the devices. |
Chandran Kanagaraj |
|
SFR-00008760 |
Facebook |
Singapore |
2024-09-13 11:17:00 |
LOW |
XSP1 |
Anis |
[FX898309] [HIGH]nwt18986868 - [XSP1] SmartHands Request |
Smijin Francis |
|
SFR-00008759 |
Facebook |
Philippines |
2024-09-13 08:55:00 |
HIGH |
MNL1 |
Anis |
T201576039 - [SH][APAC]MNL1] - [APAC PN][new][AS142285][MNL1] KEITH.NET 2x1x100G - 13 Sep 2024 |
Lee Choon Fatt |
