| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009448 | Meta | Singapore | 2025-02-28 04:35:00 | LOW | XSP1 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Network Equipment Call IPBB on 650-308-7200 option 1. Reference ticket nwt20029892 1. Device is offline and may need to be rebooted. 2. Once at device confirm with Meta tech on next steps. Please note: upon completing work and prior to leaving site, please confirm all aisle containment doors are closed. This prevents heat from recirculating into rack intakes and is crucial to preventing thermal overload and potential shutdown/downtime due to overheating events. oobcs13.xsp1 serial_number = 131822318 asset_tag = 5267578 suite = F5SC01 row = 4 rack = 08 rack_position = 40 Meta reference number: nwt20029892 | Michael Aiello |
| SFR-00009447 | Meta | Singapore | 2025-02-27 16:05:00 | HIGH | SIN6 | Syima | Start Date: 2025-02-28 09:00 End Date: 2025-02-28 10:00 | Szilard Povisel |
| SFR-00009446 | Meta | Taiwan | 2025-02-27 07:52:00 | LOW | TPE5 | Zul | Start Date: 2025-02-28 09:00 End Date: 2025-02-28 17:00 | Jessica Piesco |
| SFR-00009445 | Meta | Malaysia | 2025-02-26 22:14:00 | LOW | KUL2 | Syima | Start Date: 2025-02-28 09:00 End Date: 2025-02-28 10:00 | Alan McDermott |
| SFR-00009444 | Meta | Singapore | 2025-02-26 14:42:00 | LOW | SIN11 | Zul | Start Date: 03 Mar 2025 End Date: 07 Mar 2025 Time: 09:00am-6:00pm Requestor: Leon | Leon LimQianRong |
| SFR-00009443 | Meta | Australia | 2025-02-26 05:48:00 | LOW | SYD3 | Zul | Start Date: 2025-02-28 10:00 End Date: 2025-02-28 13:00 | Gregory Deemer |
| SFR-00009442 | Meta | Hong Kong | 2025-02-26 01:03:00 | HIGH | HKG1 | Syima | Start Date: 2025-02-26 12:00 End Date: 2025-02-26 17:00 | Gregory Deemer |
| SFR-00009441 | Meta | Singapore | 2025-02-25 20:42:00 | HIGH | SIN11 | Syima | Start Date: 2025-02-26 09:00 End Date: 2025-02-26 17:00 | Varsha Chittilappilly Pauly |
| SFR-00009440 | Meta | Singapore | 2025-02-25 18:47:00 | HIGH | XSP1/SIN2 | Syima | XSP1/SIN2 - To receive inbound | Leon Lim |
| SFR-00009439 | Meta | Singapore | 2025-02-25 18:45:00 | HIGH | SIN11 | Syima | Start Date: 2025-02-26 09:00 End Date: 2025-02-26 17:00 | Lim Teik Tien |