| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009407 | Meta | Singapore | 2025-02-19 23:06:00 | LOW | SIN6 | Nabil | Scope of work: Scope of Work #1: Audit RISC Audit Hi Team, Please bring a monitor & keyboard / KVM to set up temporary user account. Please share the default credentials of the server when onsite. ---------- host location ---------- name = fnedge1492.01.sin6.facebook.com serial_number = SGH408HR5M asset_tag = 11383021 suite = SG3:05:020210 row = 7 rack = 10 rack_position = 06 make = HP model = DL380G10PLUS_ICX_TRAFFIC ---------- Datacenter address ---------- datacenter_obj.description = SG3 Equinix datacenter_obj.street1 = 26A Ayer Rajah Crescent datacenter_obj.street2 = Private Lot FX1-4a datacenter_obj.city = Singapore datacenter_obj.state = datacenter_obj.zip_code = 139963 datacenter_obj.country = SG Meta reference number: nwt19927484 | Prakadeesan Selvaraj |
| SFR-00009408 | Meta | Hong Kong | 2025-02-19 23:10:00 | LOW | HKG1 | Zul | Start Date: 2025-02-21 09:00 End Date: 2025-02-21 10:00 | Padraic Egan |
| SFR-00009406 | Meta | Malaysia | 2025-02-19 20:32:00 | LOW | SIN9 | Zul | Start Date : [2025-02-20] Start Time : [9:00 AM] End Date : [2025-02-21] End Time : [6:00 PM] Timezone : [Johor, Malaysia] | Sriram Vairamony |
| SFR-00009405 | Meta | Singapore | 2025-02-19 12:00:00 | HIGH | SIN10 | Zul | Requester : Heryanto Wibowo Site : SIN10 Date : 19 February 2025 SOW : Physical audit on PDU Hery request Hazrin for an urgent visit on SIN10 | Heryanto Wibowo |
| SFR-00009404 | Meta | Malaysia | 2025-02-19 15:29:00 | LOW | KUL3 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Unknown follow up with cisco the RMA delivery for PM1 favex - https://fburl.com/ens/htwea8e3 Meta reference number: nwt19533150 The inbound logistics reference number for this RMA is "SRF0005359183" | Gonzales Jasper Babaan |
| SFR-00009403 | Meta | Singapore | 2025-02-19 12:50:00 | HIGH | SIN11 | Syima | Start Date : [2025-02-20] Start Time : [9:00 AM] End Date : [2025-02-20] End Time : [2:00 PM] | Donald Dave |
| SFR-00009402 | Meta | Hong Kong | 2025-02-18 17:58:00 | LOW | HKG1 | Zul | SITE: HKG1 Type of smarthand: AUDIT Date: 2025-02-19 Time: 9:00 AM (Site Local Time) | DOMINGO RAMANT |
| SFR-00009401 | Meta | Singapore | 2025-02-18 10:55:00 | HIGH | SIN2 | Syima | Site: SIN2 Date: 19th Feb 10am Time: 10am | Leon Lim |
| SFR-00009400 | Meta | Singapore | 2025-02-18 07:22:00 | LOW | SIN11 | Syima | Start Date: 2025-02-19 09:00 End Date: 2025-02-19 17:00 | Zijian Law |
| SFR-00009399 | Meta | Singapore | 2025-02-17 16:40:00 | LOW | SIN6 | Zul | Site ID: SIN6 Date: 2025-02-18 Time (Site Local Time): 10:00 AM | Wilfrid KS Wong |