| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009286 | Meta | Malaysia | 2025-01-24 08:34:00 | LOW | KUL2 | Zul | Start Date: 2025-01-27 09:00 End Date: 2025-01-27 22:00 | Kannan Venkatesan |
| SFR-00009285 | Meta | Malaysia | 2025-01-24 04:19:00 | LOW | KUL3 | Zul | Start Date: 2025-01-27 10:00 End Date: 2025-01-27 12:00 | Eli Felzien |
| SFR-00009284 | Meta | Singapore | 2025-01-24 01:32:00 | HIGH | SIN6 | Nabil | Scope of work: Scope of Work #1: Audit RISC Audit Please perform a reseat on PSU 2 as we are seeing errors. ## Host Location ## name = fnedge626.03.sin6.facebook.com asset_tag = 9990952 serial_number = SGH036T4K1 model_obj.make = HP model_obj.model = DL380_G10_EDGE_2NVME suite = SG3:04:020410 row = 9 rack = 06 rack_position = 33 | Seth Gallegos |
| SFR-00009283 | Meta | Singapore | 2025-01-23 21:33:00 | HIGH | SIN1 | Nabil | Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Network Equipment SH required to check for connectivity for below span as upon placing loop from TS towards router end interface remains down. . sin1-ts021: 1/17 --- bb03.sin1:et-1/0/21 | Himanshu Sen |
| SFR-00009282 | Meta | Singapore | 2025-01-23 15:30:00 | HIGH | SIN1 | Syima | Start Date: 2025-01-23 16:15 End Date: 2025-01-23 20:15 | Alan McDermott |
| SFR-00009281 | Meta | Malaysia | 2025-01-23 14:54:00 | LOW | KUL2 | Zul | Start Date: 2025-01-24 10:00 End Date: 2025-01-24 11:00 | Bennet Joseph |
| SFR-00009280 | Meta | Taiwan | 2025-01-23 13:34:00 | LOW | TPE3 | Zul | Start Date: 2025-01-23 14:00 End Date: 2025-01-23 16:00 | Prem Anand Arul Prakash |
| SFR-00009279 | Meta | Singapore | 2025-01-23 12:57:00 | HIGH | SIN1 | Muhammad Syafiq | [FX1054739] [MEDIUM]nwt19698950 - [SIN1] SmartHands Request | Eli Felzien |
| SFR-00009278 | Meta | Hong Kong | 2025-01-22 16:31:00 | LOW | HKG4 | Muhammad Syafiq | Start Date: 24 Jan 2024 End Date: 24 Jan 2024 Time: 10:00am-12:00pm LT Requestor: Donald, +65 9248 0593 SOW: Before proceeding with activity, please contact engineer Donald, +65 9248 0593. 1. SH to move oobcs in racks 206 to 208 and 306 to 308 (6racks) from U40 to U41 in HKG4 cage HK1.18.001000. Task T213272558 | Nadhirah Binte Mohd Rapi |
| SFR-00009277 | Meta | Malaysia | 2025-01-22 13:54:00 | HIGH | KUL3 | Anis | Start Date: 2025-01-23 10:00 End Date: 2025-01-23 12:00 | Gonzales Jasper Babaan |