| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008323 |
Facebook |
Taiwan |
2024-06-07 11:03:00 |
LOW |
TPE3 |
Syima |
[FX786316] [HIGH]nwt18583634 - [TPE3] SmartHands Request |
Gonzales Jasper Babaan |
|
SFR-00008322 |
Facebook |
Singapore |
2024-06-07 10:52:00 |
HIGH |
SIN7 |
Syima |
Critical | S424051: 3% of OOB/DCNSW down | SIN7 |
Kang Kevanna |
|
SFR-00008321 |
Facebook |
Singapore |
2024-06-07 10:28:00 |
HIGH |
SIN2 |
Syima |
[Critical] S424051: 3% of OOB/DCNSW down | SIN2 |
Dylan Tian |
|
SFR-00008320 |
Facebook |
Singapore |
2024-06-06 23:00:00 |
LOW |
SIN6 |
Zul |
[FX783039] [MEDIUM]nwt18581003 - [SIN6] SmartHands Request
Start Date: 2024-06-07 09:00
End Date: 2024-06-07 17:00 |
Laura Burke |
|
SFR-00008319 |
Facebook |
Australia |
2024-06-06 17:25:00 |
LOW |
SYD2 |
Zul |
[FX782631] [MEDIUM]nwt18580058 - [SYD2] SmartHands Request
Start Date: 2024-06-07 10:00
End Date: 2024-06-07 17:00 |
Lucas Tavares |
|
SFR-00008318 |
Facebook |
Hong Kong |
2024-06-06 10:22:00 |
HIGH |
HKG1 |
Syima |
[FX782043] [MEDIUM]nwt18578279 - [HKG1] SmartHands Request |
Bennet Joseph |
|
SFR-00008317 |
Facebook |
Taiwan |
2024-06-06 08:50:00 |
LOW |
TPE1 |
Syima |
[FX781700] [MEDIUM]nwt18577878 - [TPE1] SmartHands Request |
Louie Aquino Castro |
|
SFR-00008316 |
Facebook |
Philippines |
2024-06-05 21:01:00 |
LOW |
SGL1 |
Zul |
Request via group chat
This was attended already last may 27 and 28 2024 and continue yesterday, today and maybe until friday. |
Aravind Kesavan |
|
SFR-00008315 |
Facebook |
Malaysia |
2024-06-05 18:09:00 |
LOW |
KUL2 |
Zul |
[FX780068] [MEDIUM]nwt18574622 - [KUL2] SmartHands Request
Start Date: 2024-06-06 09:00
End Date: 2024-06-06 17:00 |
Bruno daSilva |
|
SFR-00008314 |
Facebook |
Singapore |
2024-06-05 18:03:00 |
LOW |
SIN6 |
Zul |
[FX780012] [MEDIUM]nwt18574611 - [SIN6] SmartHands Request
Start Date: 2024-06-07 09:30
End Date: 2024-06-07 23:00 |
Bruno daSilva |
