| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008040 |
Facebook |
Philippines |
2024-03-19 10:49:00 |
LOW |
MNL1 |
Syima |
[FX705429] [LOW] - [nwt18026127](https://www.internalfb.com/intern/bunny/?q=nwt18026127), - [MNL1] SmartHands Request |
Arnold Hui |
|
SFR-00008038 |
Facebook |
Singapore |
2024-03-19 10:43:00 |
HIGH |
SIN6 |
Syima |
URGENT - T182764237 - SMARTHANDS - SIN6 - TROUBLESHOOTING |
Domingo Ramant |
|
SFR-00008039 |
Facebook |
Australia |
2024-03-19 10:37:00 |
LOW |
SYD2 |
Syima |
Edge Rack remediation/SYD2/ March 22 |
Aravind Kesavan |
|
SFR-00008037 |
Facebook |
Malaysia |
2024-03-18 17:04:00 |
LOW |
KUL2 |
Zul |
T182680554 - SH Request - KUL2 CBB Migration
Date : Thursday Mar.21, 2024 - Friday Mar.22, 2024
Time : 09:30AM-6:00PM local site time |
Stephanie Tan |
|
SFR-00008036 |
Facebook |
Malaysia |
2024-03-18 16:55:00 |
LOW |
KUL3 |
Zul |
T182680756 - SH Request - KUL3 CBB Migration
Date : Thursday Mar.21, 2024 to Friday Mar.22, 2024
Time : 09:30AM-6:00PM local site time |
Stephanie Tan |
|
SFR-00008035 |
Facebook |
Singapore |
2024-03-18 16:14:00 |
HIGH |
SIN1 |
Zul |
[FX703915] [MEDIUM] - nwt17853184, - [SIN1] SmartHands Request
Activity start time: 2024-03-20 02:00
Activity end time: 2024-03-20 10:00 |
Yu Nanda Zaw |
|
SFR-00008034 |
Facebook |
Hong Kong |
2024-03-18 16:10:00 |
LOW |
HKG1 |
Zul |
HKG1 Rack remediation/ March 20
Date: 20 March 2024
Time: 10:00 am |
Aravind Kesavan |
|
SFR-00008033 |
Facebook |
Singapore |
2024-03-18 15:40:00 |
LOW |
SIN1 |
Zul |
[FX703906] [MEDIUM] - nwt17853184, - [SIN1] SmartHands Request
Activity start time: 2024-03-19 11:00
Activity end time: 2024-03-19 17:00 |
Yu Nanda Zaw |
|
SFR-00008032 |
Facebook |
Malaysia |
2024-03-18 14:28:00 |
HIGH |
KUL3 |
Syima |
[FX703889] [MEDIUM] - nwt18158223, - [KUL3] SmartHands Request |
Chandran Kanagaraj |
|
SFR-00008031 |
Facebook |
Singapore |
2024-03-18 11:21:00 |
HIGH |
XSP1 |
Syima |
URGENT - T182666909 - SMARTHANDS - XSP1 - TROUBLESHOOTING |
Domingo Ramant |