| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008020 |
Facebook |
Malaysia |
2024-03-15 18:34:00 |
LOW |
KUL2 |
Anis |
[FX702139] [MEDIUM] - nwt18144395, - [KUL2] SmartHands Request |
Laura Burke |
|
SFR-00008019 |
Facebook |
Singapore |
2024-03-15 18:18:00 |
LOW |
XSP1 |
Anis |
[FX702130] [MEDIUM] - nwt18144342, - [XSP1] SmartHands Request |
Laura Burke |
|
SFR-00008018 |
Vetas |
Singapore |
2024-03-15 18:00:00 |
HIGH |
|
Anis |
PCCWG at Global Switch |
Billy |
|
SFR-00008017 |
Facebook |
Singapore |
2024-03-15 15:50:00 |
LOW |
XSP1 |
Anis |
[FX701932] [LOW] - nwt18135079, - [XSP1] SmartHands Request |
Nadhirah Binte Mohd Rapi |
|
SFR-00008016 |
Facebook |
Singapore |
2024-03-15 15:33:00 |
HIGH |
SIN1 |
Anis |
[FX701923] [CRITICAL] - nwt17973969, - [SIN1] SmartHands Request |
Dylan Tian |
|
SFR-00008015 |
Facebook |
Singapore |
2024-03-15 09:12:00 |
LOW |
XSP2 |
Muhammad Syafiq |
Activity start time: 2024-03-18 09:00
Activity end time: 2024-03-18 17:00 |
Hung Nguyen |
|
SFR-00008014 |
Facebook |
Singapore |
2024-03-15 07:39:00 |
LOW |
SIN6 |
Muhammad Syafiq |
Activity start time: 2024-03-18 09:00
Activity end time: 2024-03-18 17:00 |
Mark Hamamoto |
|
SFR-00008013 |
Facebook |
Singapore |
2024-03-15 06:46:00 |
LOW |
XSP2 |
Muhammad Syafiq |
Activity start time: 2024-03-18 09:00
Activity end time: 2024-03-18 17:00 |
Mark Hamamoto |
|
SFR-00008012 |
Facebook |
Malaysia |
2024-03-14 23:52:00 |
LOW |
KUL2 |
Anis |
[FX700714] [MEDIUM] - nwt18140036, - [KUL2] SmartHands Request |
Vincent O'Rourke |
|
SFR-00008011 |
Facebook |
Philippines |
2024-03-14 16:59:00 |
HIGH |
MNL1 |
Anis |
T182369821 - Smarthands - MNL1 - Troubleshooting |
Stephanie Tan |
