| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007956 |
Facebook |
Singapore |
2024-02-29 01:01:00 |
HIGH |
SIN1 |
Muhammad Syafiq |
Activity start time: 2024-02-29 02:00
Activity end time: 2024-02-29 18:00 |
Pablo Gonzalez |
|
SFR-00007955 |
Facebook |
Philippines |
2024-02-28 15:43:00 |
HIGH |
MNL1 |
Muhammad Syafiq |
Activity start time: 2024-02-29 09:00
Activity end time: 2024-02-29 12:00 |
Sam O'Callaghan |
|
SFR-00007954 |
Facebook |
Singapore |
2024-02-28 12:21:00 |
HIGH |
SIN10 |
Anis |
Smart hands support / SIN10 / 29 Feb |
Aravind Kesavan |
|
SFR-00007953 |
Facebook |
Singapore |
2024-02-28 11:11:00 |
HIGH |
SIN1 |
Anis |
[FX682754] - nwt17853184, - [SIN1] SmartHands Request |
Yu Nanda Zaw |
|
SFR-00007952 |
Facebook |
Hong Kong |
2024-02-27 16:18:00 |
HIGH |
HKG4 |
Rahimi |
missing rack doors in HKG4 | rack 302 and 206 in HKG4 have no front doors and sensors are not installed | 28th Feb 2024 | 10am local time | T176395481 |
Leon Lim |
|
SFR-00007951 |
Facebook |
Singapore |
2024-02-27 11:21:00 |
HIGH |
SIN2 |
Anis |
SIN2 | F5SC01 - 2024-02-28 - 9:00 AM - SGT - Smart-hands Request | T180200172 | |
Leon LimQianRong |
|
SFR-00007950 |
Facebook |
Hong Kong |
2024-02-27 11:14:00 |
LOW |
HKG1 |
Anis |
HKG1 | Custom audit | T180534846 | 29th Feb 2024 | 10am Local time |
Leon LimQianRong |
|
SFR-00007949 |
Facebook |
Malaysia |
2024-02-27 11:03:00 |
HIGH |
KUL2 |
Anis |
[FX680902] - nwt18019717, - [KUL2] SmartHands Request |
Pyie Sone Aung |
|
SFR-00007948 |
Facebook |
Philippines |
2024-02-27 09:36:00 |
HIGH |
SGL1 |
Anis |
[APAC][SMARTHANDS][SGL1][TROUBLESHOOTING] | T180188622 | DATE: 27 Feb 2024 | 11am SGT | |
Leon LimQianRong |
|
SFR-00007947 |
Facebook |
Malaysia |
2024-02-27 00:28:00 |
LOW |
KUL3 |
Rahimi |
Activity start time: 2024-02-28 09:00 Activity end time: 2024-02-28 17:00 |
Renatas Gorodeckas |
