| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00008125 |
Facebook |
Hong Kong |
2024-04-10 21:45:00 |
HIGH |
HKG6 |
Syima |
[FX726130] [MEDIUM] - nwt18239940, - [HKG6] SmartHands Request |
David O'Hara |
|
SFR-00008124 |
Facebook |
Taiwan |
2024-04-10 12:57:00 |
HIGH |
TPE1 |
Anis |
[FX725586] [HIGH] - nwt18266131, - [TPE1] SmartHands Request |
Smijin Francis |
|
SFR-00008123 |
Facebook |
Philippines |
2024-04-10 10:55:00 |
HIGH |
MNL2 |
Anis |
MNL2 Remediation/April 11/ T175070448 |
Aravind |
|
SFR-00008122 |
Facebook |
Taiwan |
2024-04-10 03:33:00 |
HIGH |
TPE1 |
Anis |
[FX725285] [MEDIUM] - nwt18259332, - [TPE1] SmartHands Request |
Sheetal Singh |
|
SFR-00008121 |
Facebook |
Singapore |
2024-04-09 15:58:00 |
LOW |
XSP1 |
Muhammad Syafiq |
Activity start time: 2024-04-15 09:00
Activity end time: 2024-04-15 17:00 |
MinHui Yeh |
|
SFR-00008120 |
Facebook |
Hong Kong |
2024-04-09 13:34:00 |
HIGH |
HKG4 |
Anis |
[SH][hkg4][HKG4] - [APAC PN][new][AS13335][HKG4] Cloudflare 1x2x100G | T184921978 | 9th April 2024 | Afternoon Time |
Leon LimQianRong |
|
SFR-00008119 |
Facebook |
Hong Kong |
2024-04-09 12:28:00 |
LOW |
HKG1 |
Anis |
[FX724003] [MEDIUM] - nwt18238216, - [HKG1] SmartHands Request |
Chandran Kanagaraj |
|
SFR-00008118 |
Facebook |
Hong Kong |
2024-04-09 08:39:00 |
HIGH |
HKG1 |
Anis |
URGENT - T184896468 - [SH][APAC][HKG1] - [CBB][RESTRIPE][BB HKG1] ACROSS 2xBB TO 4xBB - 5.6T - 9TH APRIL 2024 AM |
Stephanie Tan |
|
SFR-00008117 |
Other |
Singapore |
2024-04-08 22:44:00 |
LOW |
DC West Singapore |
Muhammad Syafiq |
Dear Team,
We require an engineer to reset PME at DC West Singapore. The task is scheduled for April 10th at 02:01 Singapore time, can you please confirm an engineer is availability and share the details for access permission.
Hostname: SNG-ISP-IGW-RTR-226 |
Krishna Chaudhary |
|
SFR-00008116 |
Facebook |
Hong Kong |
2024-04-08 18:29:00 |
HIGH |
HKG1 |
Muhammad Syafiq |
Please help to proivde the below information :
1) pls provide Task no- Txxxxxxx
2) four temperature senor are ready delivered to HKG1? If yes, Please provide inbound shipment ticket :Like RITMxxxxxxxx
3) Meta support enginner contact |
Aravind Kesavan |
