| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007406 |
Facebook |
Australia |
2023-10-10 12:26:00 |
HIGH |
SYD3 |
Syima |
[FX477920] - nwt16928585, - [SYD3] SmartHands Request |
Kent Low |
|
SFR-00007405 |
Facebook |
Singapore |
2023-10-10 09:57:00 |
HIGH |
SIN1 |
Syima |
SIN1/ Verification of Router/ Oct 10 |
Aravind Kesavan |
|
SFR-00007404 |
Facebook |
Singapore |
2023-10-09 15:50:00 |
HIGH |
SIN1 |
Zul |
Activity start time: 2023-10-11 03:00
Activity end time: 2023-10-11 11:00 |
Bennet Joseph |
|
SFR-00007403 |
Facebook |
Singapore |
2023-10-09 13:04:00 |
LOW |
SIN8 |
Rahimi |
Activity start time: 2023-10-11 10:00 Activity end time: 2023-10-11 14:00 |
Yu Nanda Zaw |
|
SFR-00007402 |
Facebook |
Australia |
2023-10-07 13:27:00 |
LOW |
SYD3 |
Muhammad Syafiq |
[FX475214] - nwt17141972, - [SYD3] SmartHands Request
Activity start time: 2023-10-10 09:00
Activity end time: 2023-10-10 17:00 |
Gonzales Jasper Babaan |
|
SFR-00007401 |
Facebook |
Australia |
2023-10-06 15:00:00 |
LOW |
SYD2 |
Anis |
[FX474008] - nwt17079119, - [SYD2] SmartHands Request |
Gonzales Jasper Babaan |
|
SFR-00007400 |
Facebook |
Australia |
2023-10-06 14:54:00 |
LOW |
SYD3 |
Muhammad Syafiq |
SYD3 | RMA 50003352 replacement | 10 Oct 2023
SYD3
Date 10 Oct 2023
Time: 10am SGT, 1pm AU time
SOW:
Meta Engineer: See Kian, +65 8139 0726
Replace RMA 50003352
1) pdu01a.204.syd3
S/N: CPRX0000092
Model: STV-FB636A-532P6/B
2) pdu01a.407.syd3
S/N: CPRX0000070
Model: STV-FB636A-532P6/B |
Raymond Park |
|
SFR-00007399 |
Facebook |
Singapore |
2023-10-06 11:58:00 |
LOW |
XSP1 |
Rahimi |
Activity start time: 2023-10-09 09:00
Activity end time: 2023-10-09 17:00 |
Wei Kai Ng |
|
SFR-00007398 |
Facebook |
Singapore |
2023-10-06 06:22:00 |
LOW |
SIN1 |
Muhammad Syafiq |
[FX473289] - nwt16862549, - [SIN1] SmartHands RSIN1equest
Activity start time: 2023-10-09 09:00
Activity end time: 2023-10-09 17:00 |
Tawanda Maseva |
|
SFR-00007397 |
Facebook |
Hong Kong |
2023-10-05 15:37:00 |
HIGH |
HKT1 |
Anis |
[FX471649] - nwt17138614, - [HKT1] SmartHands Request |
Sulaiman Mohamed |
