| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007776 |
Facebook |
Singapore |
2024-01-04 12:19:00 |
HIGH |
SIN1 |
Anis |
[FX604711] - nwt17725696, - [SIN1] SmartHands Request |
Smijin Francis |
|
SFR-00007775 |
Facebook |
Malaysia |
2024-01-04 03:04:00 |
LOW |
KUL2 |
Anis |
[FX604075] - nwt17723216, - [KUL2] SmartHands Request |
Fortune Tsondayi |
|
SFR-00007774 |
Facebook |
Hong Kong |
2024-01-03 17:19:00 |
HIGH |
HKG1 |
Muhammad Syafiq |
Schedule date and time
Date : [2024-01-04]
Time : [2:00 PM]
Timezone : [HKT]
Number of engineer required onsite : [1]
SOW
T173228199 - SH to replace faulty fan 0/FT1 in msw1at.01.hkg1 rack 503 42. RMA 803278853. |
Leon Lim |
|
SFR-00007773 |
Facebook |
Singapore |
2024-01-03 16:28:00 |
LOW |
XSP2 |
Muhammad Syafiq |
Schedule date and time
Date : [2024-01-05]
Time : [10:00 AM]
Timezone : [SGT]
Number of engineer required onsite : [1]
SOW
SH to replace faulty Master PDU - T168208003. SH need to coordinate with COLO to access main feed. RMA #: 50004230.
Smart Hand Requestor information:
Name : [Huber Apigo]
Email : [apigohuber@meta.com]
Phone : [+65 9270 7901] |
Leon Lim |
|
SFR-00007772 |
Facebook |
Malaysia |
2024-01-03 14:26:00 |
HIGH |
SIN9 |
Anis |
[FX603629] - nwt17721869, - [SIN9] SmartHands Request |
Lim Teik Tien |
|
SFR-00007771 |
Facebook |
Singapore |
2024-01-02 18:34:00 |
LOW |
SIN1 |
Muhammad Syafiq |
Activity start time: 2024-01-04 09:00
Activity end time: 2024-01-04 13:00 |
Tom McNicholas |
|
SFR-00007770 |
Facebook |
Australia |
2024-01-02 11:21:00 |
HIGH |
SYD2 |
Anis |
Imbalance remediation quote request/ SYD2/Jan 10 T172504233. |
Aravind Kesavan |
|
SFR-00007769 |
Facebook |
Singapore |
2024-01-02 11:02:00 |
HIGH |
XSP1 |
Anis |
XSP1 E2E RMA Return Request #73701 | Jan 03 | nwt17577271 |
Dylan Tian |
|
SFR-00007768 |
Facebook |
Taiwan |
2024-01-02 09:51:00 |
HIGH |
TPE1 |
Anis |
BB Patching/ TPE1/ 3 Jan T173323084 |
Aravind Kesavan |
|
SFR-00007767 |
Facebook |
Malaysia |
2024-01-01 00:14:00 |
LOW |
KUL3 |
Zul |
[FX601611] - nwt17714673, - [KUL3] SmartHands Request
Activity start time: 2024-01-02 10:00
Activity end time: 2024-01-02 12:00 |
Ashish Edkee |
