| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006945 |
Facebook |
Malaysia |
2023-06-20 15:31:00 |
LOW |
KUL2 |
Zul |
Start Date: 2023-06-21 09:00 +08
End Date: 2023-06-21 17:00 +08 |
Nadhirah Binte Mohd Rapi |
|
SFR-00006944 |
Facebook |
Hong Kong |
2023-06-20 15:14:00 |
LOW |
|
Zul |
Activity start time: 2023-06-21 09:30
Activity end time: 2023-06-21 15:00 |
Pyie Sone Aung |
|
SFR-00006943 |
Facebook |
Taiwan |
2023-06-20 14:31:00 |
HIGH |
TPE5 |
Syima |
TPE5 | Reversed logistic | 21st June 2023 |
Leon Lim |
|
SFR-00006942 |
Lumen |
Singapore |
2023-06-20 13:10:00 |
LOW |
|
Syima |
553358610 Wells Fargo Circuit |
Samuel Yeoh |
|
SFR-00006941 |
Facebook |
Singapore |
2023-06-19 20:55:00 |
LOW |
SIN6 |
Zul |
Activity start time: 2023-06-20 09:00
Activity end time: 2023-06-20 17:00 |
Szilard Povisel |
|
SFR-00006940 |
Facebook |
Singapore |
2023-06-19 16:03:00 |
LOW |
XSP1 |
Zul |
Activity start time: 2023-06-20 09:00
Activity end time: 2023-06-20 17:00 |
Arpit Ahlawat |
|
SFR-00006939 |
Facebook |
Singapore |
2023-06-19 12:45:00 |
LOW |
XSP1 |
Syima |
[FX391175] - [XSP1] SmartHands Request |
May Lim |
|
SFR-00006938 |
Facebook |
Singapore |
2023-06-19 12:16:00 |
LOW |
SIN8 |
Anis |
[FX390931] - nwt16539917, - [SIN8] SmartHands Request |
Fortune Tsondayi |
|
SFR-00006937 |
Facebook |
Philippines |
2023-06-18 06:38:00 |
HIGH |
MNL1 |
Muhammad Syafiq |
[T156177485] Troubleshooting PR01.MNL1 Circuit
Please arrange a technician onsite MNL1 tomorrow 9:00am to troubleshooting following circuit with us
pr01.mnl1:et-1/0/2 asw01.mnl1:Ethernet4/21/1 has high error rate
clean the fiber patch at both end
replace the fiber patch if #1 can't fix
replace 100G-CWDM4 optic at both end if #2 can't fix
change router port if #3 can't fix |
Stephen Dunn |
|
SFR-00006936 |
Facebook |
Hong Kong |
2023-06-18 05:40:00 |
LOW |
HKG7 |
Muhammad Syafiq |
[FX390904] - [HKG7] SmartHands Request
Date: 20 Jun 2023
Time: 0900 hrs local time
HKG7 |
Raymond Pak |
