| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00007529 |
Facebook |
Hong Kong |
2023-11-02 12:22:00 |
HIGH |
HKG1 & HKG4 |
Muhammad Syafiq |
Request 1 engineer onsite in each HKG1 & HKG4 to standby ASW Insertion migration.
Onsite standby: Nov 2 11:55 pm – Nov 3 09:00 am HKT |
Stephen Dunn |
|
SFR-00007528 |
Facebook |
Taiwan |
2023-11-01 15:09:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
Activity start time: 2023-11-02 09:00
Activity end time: 2023-11-02 17:00
Scope of work:
Scope of Work #1: Troubleshoot Network Equipment |
Gonzales Jasper Babaan |
|
SFR-00007527 |
Facebook |
Singapore |
2023-11-01 14:11:00 |
LOW |
XSP1 |
Anis |
[FX505270] - [XSP1] SmartHands Request |
Arnold Hui |
|
SFR-00007526 |
Facebook |
Hong Kong |
2023-11-01 13:29:00 |
HIGH |
HKG5 |
Anis |
[FX505194] - nwt16649638, - [HKG5] SmartHands Request |
Mahmood Abdulmoniem |
|
SFR-00007525 |
Facebook |
Hong Kong |
2023-11-01 10:40:00 |
LOW |
HKT1 |
Anis |
[FX505091] - nwt17215473, - [HKT1] SmartHands Request |
Gonzales Jasper Babaan |
|
SFR-00007524 |
Facebook |
Singapore |
2023-11-01 08:44:00 |
LOW |
XSP2 |
Anis |
[FX505079] - nwt17267976, - [XSP2] SmartHands Request |
Pyie Sone Aung |
|
SFR-00007523 |
Facebook |
Singapore |
2023-10-31 14:58:00 |
LOW |
SIN6 |
Anis |
SIN6 | Hot cut | T168622490 | 2nd Nov 2023 |
Leon LimQianRong |
|
SFR-00007522 |
Facebook |
Malaysia |
2023-10-31 13:04:00 |
HIGH |
KUL2 |
Anis |
[FX504553] - nwt17262657, - [KUL2] SmartHands Request |
Pyie Sone Aung |
|
SFR-00007521 |
Facebook |
Singapore |
2023-10-31 10:34:00 |
HIGH |
SIN6 |
Anis |
[FX503799] - nwt17227199, - [SIN6] SmartHands Request |
Gonzales Jasper Babaan |
|
SFR-00007520 |
Facebook |
Singapore |
2023-10-31 07:25:00 |
HIGH |
XSP2 |
Anis |
[FX503710] - nwt17260442, - [XSP2] SmartHands Request |
Vincent Salamanca |
