| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006730 |
Facebook |
Australia |
2023-04-28 17:14:00 |
LOW |
SYD3 |
Anis |
[FX357142] - nwt16358693, - [SYD3] SmartHands Request |
Lam Hong Goh |
|
SFR-00006729 |
Facebook |
New Zealand |
2023-04-28 16:49:00 |
LOW |
AKL1 |
Anis |
AKL1 ASW Insertion Brief |
Raymond Pak |
|
SFR-00006728 |
Facebook |
Taiwan |
2023-04-27 23:51:00 |
LOW |
TPE5 |
Muhammad Syafiq |
[FX356935] - nwt16349689, - [TPE5] SmartHands Request
Activity start time: 2023-05-02 09:00
Activity end time: 2023-05-02 17:00
Scope of work:
Scope of Work #1: Troubleshoot Network Equipment
Check the span, Clean the fiber and all physical connections (i.e. bulkheads) in the span between the two devices and look for breaks/bends using a visual fault locator. |
Alex Fillmore |
|
SFR-00006727 |
Facebook |
South Korea |
2023-04-27 12:00:00 |
LOW |
GMP1 |
Anis |
[FX356853] - nwt16305262, - [GMP1] SmartHands Request |
Gonzales Jasper Babaan |
|
SFR-00006726 |
Facebook |
Taiwan |
2023-04-27 16:56:00 |
LOW |
TPE5 |
Anis |
TPE5 | RMA replacement | 02 May 2023 |
Raymond Pak |
|
SFR-00006725 |
Facebook |
Hong Kong |
2023-04-27 15:38:00 |
HIGH |
HKT1 |
Anis |
[FX356825] - nwt16347721, - [HKT1] SmartHands Request 28APr |
Sulaiman Mohamed |
|
SFR-00006724 |
Lumen |
Singapore |
2023-04-27 14:07:00 |
LOW |
DC West |
Zul |
Address: Address: 8 DC WEST YUNG HO ROAD 618590” is the location for SGW DC
Date: 1-5 May 23
Time: 17:00 |
Mike |
|
SFR-00006723 |
Facebook |
Hong Kong |
2023-04-26 10:44:00 |
LOW |
HKG7 |
Zul |
Site: HKG7
Date: 27th April 2023
Time: 9:00 am |
Leon Lim |
|
SFR-00006722 |
Facebook |
Singapore |
2023-04-26 10:03:00 |
LOW |
XSP1 |
Zul |
Starting Date and Time: Apr 27, 2023 9:00 AM
Ending Date and Time: Apr 27, 2023 5:00 PM |
Minhui Yeh |
|
SFR-00006721 |
Facebook |
New Zealand |
2023-04-25 10:18:00 |
LOW |
AKL1 |
Zul |
Date: 26 Apr 2023
Time: 10am SGT [2pm AKL time] |
Raymond Pak |
