| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006540 |
Facebook |
Singapore |
2023-03-07 23:31:00 |
HIGH |
XSP1 |
Syima |
XSP1 Smart Hands Request #44803 | Mar 08 | nwt16173337 |
Vincent O'Rourke |
|
SFR-00006539 |
Facebook |
Malaysia |
2023-03-07 18:31:00 |
HIGH |
SIN9 |
Syima |
SIN9 Smart Hands Request #44763 | Mar 08 | nwt16172471 |
Prem Anand Arul Prakash |
|
SFR-00006538 |
Facebook |
Taiwan |
2023-03-07 15:29:00 |
LOW |
TPE1 |
Syima |
TPE1 Smart Hands Request 44750 | Mar 09 | nwt16172152 |
choon Fatt Lee |
|
SFR-00006537 |
Facebook |
Hong Kong |
2023-03-07 10:38:00 |
LOW |
HKG5 |
Zul |
Date: 8th March 2023
Time: 0900 – 1800hrs
Engineers: 1x Engineer
SOW: Dark Fiber Link up |
Leon Lim |
|
SFR-00006536 |
Facebook |
Hong Kong |
2023-03-06 17:19:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
Start Date: 2023-03-07 10:00 HKT
End Date: 2023-03-07 12:00 HKT |
Erick Contieri |
|
SFR-00006535 |
Facebook |
Taiwan |
2023-03-06 11:07:00 |
|
TPE5 |
Anis |
TPE5 Smart Hands Request | 6 Mar nwt16123295 |
Arnold Hui |
|
SFR-00006534 |
Facebook |
Hong Kong |
2023-03-06 09:46:00 |
LOW |
HKT1 |
Anis |
HKT1 | Ciena Installation for Router | 7th March - 10th March 2023 |
Leon LimQianRong |
|
SFR-00006533 |
Facebook |
Hong Kong |
2023-03-05 17:05:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
Start Date: 2023-03-06 09:00 HKT
End Date: 2023-03-06 17:00 HKT
Scope of Work:
1: Please assist to process the following Tech request.
Note: Tech should call us on +16503087200 and press 3 before the activity and mention FB ticket > so that we can troubleshoot together. Please do not start activity before contacting us. |
Vitor Teixeira |
|
SFR-00006532 |
Facebook |
Singapore |
2023-03-04 14:15:00 |
LOW |
SIN6 |
Anis |
SIN6 Smart Hands Request 44553 | Mar 06 | nwt16164398 |
Arnold hui |
|
SFR-00006531 |
Facebook |
Japan |
2023-03-03 07:09:00 |
LOW |
ITM1 |
Anis |
Start Date: 2023-03-06 09:00 JST
End Date: 2023-03-06 17:00 JST |
Billy Terrell |
