| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006323 |
Facebook |
Malaysia |
2023-01-17 19:21:00 |
HIGH |
KUL3 |
Muhammad Syafiq |
KUL3 | Onsite Support | 18 - 20 Jan 2023
Date: 18 Jan 2023 [spare: 19-20 Jan]
Time 0900hrs
SoW:
KUL3 build and troubleshooting |
Raymond Park |
|
SFR-00006322 |
Facebook |
Singapore |
2023-01-17 16:24:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 Smart Hands Request 40622 | Jan 18 | nwt16013182
Start Date: 2023-01-18 10:00 +08
End Date: 2023-01-18 14:00 +08 |
Arnold Hui |
|
SFR-00006321 |
Facebook |
Hong Kong |
2023-01-16 23:36:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
HKT1 Smart Hands Request #40592 | Jan 17 | nwt16011362
Start Date: 2023-01-17 09:00 HKT
End Date: 2023-01-17 17:00 HKT |
Joe Sheane |
|
SFR-00006320 |
Facebook |
Taiwan |
2023-01-16 21:03:00 |
HIGH |
TPE5 |
Muhammad Syafiq |
TPE5 Smart Hands Request #40565 | Jan 17 | nwt16011050
Start Date: 2023-01-17 09:00 CST
End Date: 2023-01-17 17:00 CST |
Izabella Rzhakhova |
|
SFR-00006319 |
Microsoft |
Malaysia |
2023-01-16 12:00:00 |
LOW |
|
Muhammad Syafiq |
SFR-00006319 / Project / High /[KUL22] Microsoft/ Malaysia |
|
|
SFR-00006368 |
Facebook |
Singapore |
2023-01-16 16:43:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 Rack Refresh 17 Jan
Time: 10:00 am
SoW: To investigate server on- site based on engineers’ advice. |
Aravind Kesavan |
|
SFR-00006367 |
Facebook |
Philippines |
2023-01-16 15:15:00 |
HIGH |
SGL1 |
Muhammad Syafiq |
SGL1 Smart Hands Request #40538 | Jan 17 | nwt16010540
Start Date: 2023-01-17 09:00 LT
End Date: 2023-01-17 17:00 LT |
Jermaine Yee |
|
SFR-00006318 |
Facebook |
Malaysia |
2023-01-16 14:55:00 |
HIGH |
KUL3 |
Anis |
Starting Date and Time: Jan 17, 2023 9:00 AM LT
Ending Date and Time: Jan 17, 2023 5:00 PM LT |
Kang Kevanna |
|
SFR-00006317 |
Facebook |
Singapore |
2023-01-16 11:30:00 |
LOW |
SIN6 |
Anis |
Start Date: 2023-01-17 09:00 LT
End Date: 2023-01-17 17:00 LT |
Jermaine Yee |
|
SFR-00006316 |
Facebook |
Singapore |
2023-01-16 11:20:00 |
LOW |
XSP1 |
Anis |
|
Jermaine Yee |
