| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006887 |
Facebook |
Hong Kong |
2023-06-09 12:57:00 |
HIGH |
HK2 |
Anis |
20051077 : Request Engineer Standby for IGW21.HK2 |
Filzah |
|
SFR-00006886 |
Facebook |
Singapore |
2023-06-08 17:50:00 |
LOW |
SIN6 |
Muhammad Syafiq |
[FX382643] - nwt16489190, - [SIN6] SmartHands Request |
Vincent O'Rourke |
|
SFR-00006885 |
Facebook |
Philippines |
2023-06-08 15:53:00 |
HIGH |
MNL1 |
Muhammad Syafiq |
[FX382626] - nwt16489107, - [MNL1] SmartHands Request
Activity start time: 2023-06-09 09:00
Activity end time: 2023-06-09 15:00 |
Kevin McClean |
|
SFR-00006884 |
Facebook |
Malaysia |
2023-06-08 14:13:00 |
HIGH |
KUL2 |
Muhammad Syafiq |
[T150309095][KUL2] Cage 6F-C troubleshoot console connectivity |
Stephen Dunn |
|
SFR-00006883 |
Facebook |
Taiwan |
2023-06-08 13:12:00 |
HIGH |
TPE1 |
Muhammad Syafiq |
[FX382566] - nwt16497902, - [TPE1] SmartHands Request
Activity start time: 2023-06-09 09:00
Activity end time: 2023-06-09 23:00
Scope of work:
Scope of Work #1: Troubleshoot Server Equipment |
Barry Walsh |
|
SFR-00006882 |
Facebook |
Singapore |
2023-06-08 12:40:00 |
LOW |
XSP1 |
Muhammad Syafiq |
[FX382562] - nwt16469299, - [XSP1] SmartHands Request
Activity start time: 2023-06-12 13:00
Activity end time: 2023-06-12 21:00 |
Lucas Tavares |
|
SFR-00006881 |
Facebook |
Hong Kong |
2023-06-08 14:47:00 |
HIGH |
HKG7 |
Anis |
HKG7 | DC Panel Replacement | 09 Jun 2023 |
Raymond Pak |
|
SFR-00006880 |
Facebook |
Taiwan |
2023-06-08 12:08:00 |
HIGH |
TPE1 |
Anis |
[FX382242] - nwt16486199, - [TPE1] SmartHands Request Activity start time: 2023-06-09 09:00
Activity end time: 2023-06-09 17:00 |
Pyie Sone Aung |
|
SFR-00006879 |
Facebook |
Philippines |
2023-06-07 13:47:00 |
HIGH |
MNL1 |
Muhammad Syafiq |
[FX381476] - [MNL1] SmartHands Request
Activity start time: 2023-06-08 10:00
Activity end time: 2023-06-08 16:00 |
Vincenz Niño Almanzor |
|
SFR-00006878 |
Facebook |
Taiwan |
2023-06-07 12:03:00 |
HIGH |
TPE3 |
Muhammad Syafiq |
[FX381391] - nwt16493149, - [TPE3] SmartHands Request
Activity start time: 2023-06-08 09:00
Activity end time: 2023-06-08 17:00
Scope of Work #1: Troubleshoot Network Equipment |
Vincent O'Rourke |
