| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006151 |
Facebook |
Singapore |
2022-11-21 16:00:00 |
LOW |
XSP1 |
Anis |
Start Date: 2022-11-23 09:00 +08
End Date: 2022-11-23 17:00 +08 |
May Lim |
|
SFR-00006150 |
Lumen |
Singapore |
2022-11-21 15:00:00 |
LOW |
GS |
Anis |
CDN Equipment Installation at Global Switch |
jackie |
|
SFR-00006149 |
Facebook |
Philippines |
2022-11-21 11:48:00 |
HIGH |
SGL1 |
Muhammad Syafiq |
SGL1 | Reversed Log for both IP and Optical devices | 22nd Nov 2022 & 23rd Nov 2022 |
Date: 22nd Nov 2022 & 23rd Nov 2022
Time: 0900hrs - 2100hrs
Engineers: 1 needed |
Leon Lim |
|
SFR-00006148 |
Facebook |
Taiwan |
2022-11-21 09:48:00 |
|
KHH1 |
Muhammad Syafiq |
KHH1 | 23 Nov 2022 | Reverse Logistics |
James Yong |
|
SFR-00006147 |
Facebook |
Malaysia |
2022-11-20 20:23:00 |
HIGH |
KUL3 |
Anis |
Start Date: 2022-11-21 09:00 +08
End Date: 2022-11-21 18:00 +08 |
Erick Contieri |
|
SFR-00006146 |
Facebook |
Taiwan |
2022-11-20 18:52:00 |
HIGH |
TPE3 |
Anis |
|
Erick Contieri |
|
SFR-00006145 |
Facebook |
Malaysia |
2022-11-19 18:37:00 |
HIGH |
KUL3 |
Anis |
Start Date: 2022-11-19 18:45 Local Time
End Date: 2022-11-19 20:45 Local Time |
Sulaiman Mohamed |
|
SFR-00006144 |
Facebook |
Singapore |
2022-11-19 12:36:00 |
LOW |
XSP1 |
Muhammad Syafiq |
XSP1 Smart Hands Request #37455 | Nov 21 | nwt15834967
Start Date: 2022-11-21 09:00 +08
End Date: 2022-11-21 18:00 +08 |
May Lim |
|
SFR-00006143 |
Lumen |
Singapore |
2022-11-19 10:21:00 |
HIGH |
SGW DC |
Muhammad Syafiq |
FW: Incident: INC000004600494 - P2 - ESSG8P1SLTTS01B - Monitoring Alert: HARDWARE Event:Solarflare Adapter 18:00.0 Connectivity status changed to OK for adapter in slot 1, port 1 has been repaired // [#INC-340940] |
Mike Poon |
|
SFR-00006142 |
Facebook |
Malaysia |
2022-11-19 05:49:00 |
LOW |
SIN9 |
Muhammad Syafiq |
Hands Request #37383 | Nov 21 | nwt15831553
Start Date: 2022-11-21 10:00 +08
End Date: 2022-11-21 17:00 +08 |
Ben Schultz |
