| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006031 |
Lumen |
Singapore |
2022-10-28 01:20:00 |
LOW |
SG |
Muhammad Syafiq |
Ticket 25271853 - Kellogg Asia Pacific PTE Ltd circuit down | Accedian NID replacement |
Wai Hung Kwong |
|
SFR-00006029 |
Facebook |
Singapore |
2022-10-27 15:01:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 E2E RMA Request #34991 | Oct 27 | nwt15734527 |
Jermaine Yee |
|
SFR-00006028 |
Facebook |
Hong Kong |
2022-10-27 10:39:00 |
HIGH |
HKT1 |
Anis |
|
Arnold Hui |
|
SFR-00006027 |
Facebook |
Malaysia |
2022-10-27 10:04:00 |
LOW |
SIN9 |
Anis |
Site: SIN9
Date: 28 Oct 2022
Time: 1000hrs |
James Yong |
|
SFR-00006026 |
Facebook |
Singapore |
2022-10-27 04:49:00 |
HIGH |
SIN8 |
Anis |
Start Date: 2022-10-27 09:00 +08
End Date: 2022-10-27 17:00 +08 |
Nigisti Habtay |
|
SFR-00006025 |
Facebook |
Singapore |
2022-10-26 19:11:00 |
HIGH |
SIN6 |
Muhammad Syafiq |
SIN6 Smart Hands Request #35502 | Oct 27 | nwt15754639
Start Date: 2022-10-27 09:00 +08
End Date: 2022-10-27 18:32 +08 |
Vitor Teixeira |
|
SFR-00006024 |
Facebook |
Singapore |
2022-10-26 16:50:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 Smart Hands Request #35486 | Oct 27 | nwt15754307
Start Date: 2022-10-27 09:00 +08
End Date: 2022-10-27 17:00 +08 |
Izabella Rzhakhova |
|
SFR-00006023 |
Facebook |
Hong Kong |
2022-10-26 16:09:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
HKT1 Smart Hands Request #35480 | Oct 27 | nwt15754151
Start Date: 2022-10-27 08:00 HKT
End Date: 2022-10-28 17:00 HKT |
Izabella Rzhakhova |
|
SFR-00006022 |
Facebook |
Hong Kong |
2022-10-26 14:15:00 |
LOW |
HKT1 |
Anis |
Start/End Date: 2022-10-27 1:30AM – 4.30AM HKT
Start/End Date: 2022-10-28 1:30AM – 3:30AM HKT |
May Lim |
|
SFR-00006021 |
Facebook |
Singapore |
2022-10-26 12:13:00 |
LOW |
SIN1 and SIN6 |
Anis |
Date: 03 Nov 2022
Time: 3AM SGT onwards |
Raymond Pak |
