| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006574 |
Facebook |
Australia |
2023-03-15 15:07:00 |
LOW |
SYD3 |
Zul |
Date: 20 Mar - 07 Apr 2023
Time: 0900 hrs daily |
Raymond Pak |
|
SFR-00006573 |
Facebook |
Hong Kong |
2023-03-22 05:06:00 |
HIGH |
HKT1 |
Syima |
HKT1 | Cleaning of fiber | 15th March 2023 |
Leon Lim |
|
SFR-00006572 |
Facebook |
Hong Kong |
2023-03-15 11:06:00 |
LOW |
HKG5 |
Syima |
HKG5 Smart Hands Request #45607 | Mar 16 | nwt16204073 |
Leon Lim |
|
SFR-00006571 |
Facebook |
Philippines |
2023-03-15 10:52:00 |
LOW |
MNL2 |
Syima |
MNL2 | Optical gears installation | 16th - 24th March 2023 |
Leon Lim |
|
SFR-00006570 |
Facebook |
Hong Kong |
2023-03-14 23:35:00 |
HIGH |
HKT1 |
Anis |
HKT1 Smart Hands Request #45508 | Mar 15 | nwt16201192 |
Lam Hong Goh |
|
SFR-00006569 |
Facebook |
New Zealand |
2023-03-14 17:58:00 |
LOW |
|
Anis |
AKL2 | DCN Build | 20 - 24 Mar 2023 |
Raymond Pak |
|
SFR-00006568 |
Facebook |
Malaysia |
2023-03-14 17:19:00 |
HIGH |
SIN9 |
Anis |
SIN9 | GPU Troubleshoot Onsite | 15 Mar 2023 |
Raymond Pak |
|
SFR-00006567 |
Other |
Singapore |
2023-03-14 16:27:00 |
HIGH |
|
Anis |
Eurus
Urgent support needed at Singtel DC West |
Krishna Chaudhary |
|
SFR-00006566 |
Facebook |
Philippines |
2023-03-14 10:42:00 |
LOW |
MNL1 |
Muhammad Syafiq |
Site: MNL1
Date: 15th - 24th March 2023
Time: 0900 – 1800hrs
SOW: Optical gears installation
POC: Donn and Mahender |
Leon Lim |
|
SFR-00006565 |
Facebook |
Hong Kong |
2023-03-14 09:55:00 |
LOW |
HKG4 |
Muhammad Syafiq |
Start Date: 2023-03-16 09:00 LT
End Date: 2023-03-16 17:00 LT |
Kang Kevanna |
