| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00006327 |
Facebook |
Hong Kong |
2023-01-19 03:35:00 |
LOW |
HKT1 |
Zul |
Start Date: 2023-01-20 09:00 HKT
End Date: 2023-01-20 17:00 HKT |
Mike Jones |
|
SFR-00006325 |
Facebook |
Singapore |
2023-01-19 00:30:00 |
HIGH |
XSP1 |
Syima |
XSP1 Smart Hands Request #40745 | Jan 19 | nwt16017322 |
Davor Dundovic |
|
SFR-00006326 |
Facebook |
Hong Kong |
2023-01-19 00:30:00 |
LOW |
HKT1 |
Syima |
HKT1 Smart Hands Request #40754 | Jan 20 | nwt16017578 |
Izabella Rzhakhova |
|
SFR-00006324 |
Facebook |
Singapore |
2023-01-18 16:11:00 |
HIGH |
XSP1 |
Syima |
XSP1 Smart Hands Request #40707 | Jan 19 | nwt16016416 |
May Lim |
|
SFR-00006323 |
Facebook |
Malaysia |
2023-01-17 19:21:00 |
HIGH |
KUL3 |
Muhammad Syafiq |
KUL3 | Onsite Support | 18 - 20 Jan 2023
Date: 18 Jan 2023 [spare: 19-20 Jan]
Time 0900hrs
SoW:
KUL3 build and troubleshooting |
Raymond Park |
|
SFR-00006322 |
Facebook |
Singapore |
2023-01-17 16:24:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 Smart Hands Request 40622 | Jan 18 | nwt16013182
Start Date: 2023-01-18 10:00 +08
End Date: 2023-01-18 14:00 +08 |
Arnold Hui |
|
SFR-00006321 |
Facebook |
Hong Kong |
2023-01-16 23:36:00 |
HIGH |
HKT1 |
Muhammad Syafiq |
HKT1 Smart Hands Request #40592 | Jan 17 | nwt16011362
Start Date: 2023-01-17 09:00 HKT
End Date: 2023-01-17 17:00 HKT |
Joe Sheane |
|
SFR-00006320 |
Facebook |
Taiwan |
2023-01-16 21:03:00 |
HIGH |
TPE5 |
Muhammad Syafiq |
TPE5 Smart Hands Request #40565 | Jan 17 | nwt16011050
Start Date: 2023-01-17 09:00 CST
End Date: 2023-01-17 17:00 CST |
Izabella Rzhakhova |
|
SFR-00006319 |
Microsoft |
Malaysia |
2023-01-16 12:00:00 |
LOW |
|
Muhammad Syafiq |
SFR-00006319 / Project / High /[KUL22] Microsoft/ Malaysia |
|
|
SFR-00006368 |
Facebook |
Singapore |
2023-01-16 16:43:00 |
HIGH |
XSP1 |
Muhammad Syafiq |
XSP1 Rack Refresh 17 Jan
Time: 10:00 am
SoW: To investigate server on- site based on engineers’ advice. |
Aravind Kesavan |
