| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00012397 | Meta | Singapore | 2026-09-10 13:44:00 | High | SIN10 | Hazim | Start Date: 2026-09-11 09:00 End Date: 2026-09-11 17:00 | Vincenz Niño Almanzor |
| SFR-00012396 | Meta | Singapore | 2026-09-10 09:57:00 | CRITICAL | SIN6 | Hazim | Start Date: 2026-09-10 15:00 End Date: 2026-09-10 17:00 | Jishnu Kavintethekkethil |
| SFR-00012395 | Meta | Malaysia | 2026-09-10 09:40:00 | High | SIN9 | Hazim | Start Date: 10-09-2026 9:00 AM | Aravind Kesavan |
| SFR-00012394 | Meta | Taiwan | 2026-09-09 20:22:00 | CRITICAL | TPE3 | nurhafiz | Start Date: 2026-09-09 19:00 End Date: 2026-09-09 22:00 | Chandran Kanagaraj |
| SFR-00012393 | Meta | Singapore | 2026-09-09 18:59:00 | High | SIN10 | nurhafiz | Start Date: 2026-09-11 09:00 End Date: 2026-09-11 13:00 | Mauricio Diaz |
| SFR-00012392 | Meta | Philippines | 2026-09-09 15:42:00 | High | MNL2 | nurhafiz | Priority: Mid Date and Time (Site Local Time): 2026-09-10 10:00 AM | F Mohammed Irfan |
| SFR-00012391 | Meta | Singapore | 2026-09-09 14:33:00 | Low | SIN7 | Zul Husnain | Start Date: 2026-09-10 09:00 End Date: 2026-09-10 17:00 | Chee Kiong Tan |
| SFR-00012390 | Meta | Singapore | 2026-09-09 14:17:00 | Low | SIN10 | Zul Husnain | Start Date: 2026-09-10 09:00 End Date: 2026-09-10 17:00 | Chee Kiong Tan |
| SFR-00012389 | Meta | Taiwan | 2026-09-09 23:58:00 | CRITICAL | TPE3 | Zul Husnain | Start Date: 2026-09-09 14:00 End Date: 2026-09-09 17:00 | Chandran Kanagaraj |
| SFR-00012388 | Meta | Singapore | 2026-09-09 11:29:00 | Low | SIN10 | Zul Husnain | Details of Request: Before starting any onsite activity, the attending engineer should call ERAD on and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Miscellaneous ERAD-type Functions Escort ERAD vendor for equipment removal/collection of 6 optical bundles and 20 cables. (SN: https://docs.google.com/spreadsheets/d/11jIPuSBEo6\\_OQtkMzz167V3sz0KZToKJ/edit?usp=sharing&ouid=107671242376870829747&rtpof=true&sd=true) Please help to arrange the POC from Vetas to escort ERAD vendor is **Nor Aryan Bin Othman (S9244688C)** Meta reference number: T287765322 | Apple Kam |