| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00011987 | Meta | Malaysia | 2026-07-16 09:21:00 | High | SIN9 | nurhafiz | Schedule date and time Start Date : [2026-07-17] Start Time : [2:00 PM] End Date : [2026-07-17] End Time : [4:00 PM] Timezone : [MYT] Number of Smart-hands engineer required onsite : [1] How long smart-hands need to stay onsite ? [1 Hour] Do you need any support from colo engineer : [Yes] Number of colo engineer needed : [1] | Donald Dave Lacsamana |
| SFR-00011986 | Meta | New Zealand | 2026-07-16 08:17:00 | Critical | AKL1 | nurhafiz | Start Date: 2026-07-16 15:00 End Date: 2026-07-16 16:00 | Prem Anand Arul Prakash |
| SFR-00011985 | Meta | Philippines | 2026-07-16 05:02:00 | High | MNL1 | nurhafiz | Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 | Milen Marinov |
| SFR-00011984 | Meta | Australia | 2026-07-16 02:43:00 | CRITICAL | SYD2 | Hazim | Start Date: 2026-07-16 04:30 End Date: 2026-07-16 08:30 | Kelsey Bryant |
| SFR-00011983 | Meta | Australia | 2026-07-16 01:47:00 | CRITICAL | SYD2 | Hazim | Start Date: 2026-07-16 04:30 End Date: 2026-07-16 08:30 | Kelsey Bryant |
| SFR-00011982 | Microsoft | Malaysia | 2026-07-15 23:58:00 | Low | JHB24 | Hazim | Start Time - Friday [17 July 2026] | None |
| SFR-00011981 | Meta | Korea, South | 2026-07-15 18:59:00 | High | SSN1 | Hazim | Start Date: 2026-07-16 09:00 End Date: 2026-07-16 17:00 | Jaison Vargis |
| SFR-00011980 | Meta | Australia | 2026-07-15 16:41:00 | High | SYD2 | Hazim | Start Date: 2026-07-16 09:00 End Date: 2026-07-16 12:00 | Gonzales Jasper Babaan |
| SFR-00011979 | Meta | Australia | 2026-07-15 16:35:00 | High | MEL1 | Hazim | Start Date: 2026-07-16 12:00 End Date: 2026-07-16 17:00 | Diego Rocha |
| SFR-00011978 | Meta | Taiwan | 2026-07-15 15:01:00 | Low | TPE5 | nurhafiz | Start Date: 2026-07-21 09:00 End Date: 2026-07-21 17:00 | Kevin Chan |