| Ticket Number |
Company |
Country |
Date and Time |
Priority |
Site Code |
User |
Notes |
Requestor |
|
SFR-00003378 |
Facebook |
Hong Kong |
2020-10-11 05:38:00 |
LOW |
HKG4 |
Safar247ap |
Date required: 12 Oct 2020 |
Ignacio Ramos |
|
SFR-00003377 |
Facebook |
Malaysia |
2020-10-09 21:11:00 |
LOW |
KUL2 |
Safar247ap |
Date Required: October 12th |
David Brazil |
|
SFR-00003376 |
Facebook |
Singapore |
2020-10-09 20:03:00 |
LOW |
SIN1 |
Safar247ap |
Date Required: October 12th |
David Brazil |
|
SFR-00003375 |
Century Link |
Singapore |
2020-10-09 08:51:00 |
HIGH |
2 TAI SENG AVE, SINGAPORE |
Zul |
ASAP
TID: SNGPSIDDO15IA14A
Circuit ID: STM64-16487716-INTL
IP Address: 10.196.140.21
Severity: Outage |
Wai Hung Kwong |
|
SFR-00003374 |
Facebook |
Singapore |
2020-10-09 05:18:00 |
HIGH |
SIN1 |
Safar247ap |
Date Required: 9th Oct 2020 |
Jazmin Flores |
|
SFR-00003373 |
Facebook |
Malaysia |
2020-10-08 19:48:00 |
HIGH |
KUT2 |
Safar247ap |
Date Required:9th October |
Hannah Lally |
|
SFR-00003372 |
Facebook |
Malaysia |
2020-10-08 17:28:00 |
LOW |
KUL2 |
Zul |
Date: 9 Oct
Site: KUL2
SOW: to verify psu on oobcs09.kul2 and oobcs01.kul2
Time: 0900hrs |
Edwin Tan |
|
SFR-00003371 |
Facebook |
Singapore |
2020-10-08 17:18:00 |
LOW |
SIN2 |
Zul |
Monday – 12th Oct = Rack elevation + Precabling // Need 2 manpower
Tue – Migration // 1 manpower
Wed – Migration // 1 manpower |
Patrick Law |
|
SFR-00003370 |
Facebook |
Singapore |
2020-10-08 13:26:00 |
LOW |
XSP1 |
Zul |
Date: 09 Oct (Friday)
Site: XSP1
Time: 1000hrs |
Vince Wong |
|
SFR-00003369 |
Facebook |
Malaysia |
2020-10-08 12:23:00 |
LOW |
KUL2 |
Zul |
Date: 13 Oct (Tuesday)
Site: KUL2
Time: 1000hrs |
Edwin Tan |
