| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00012704 | Meta | Malaysia | 2026-10-21 11:46:00 | High | Smart Hand Request | KUL2 | Anis |
Start Date: 2026-10-22 09:00 End Date: 2026-10-22 17:00 |
| SFR-00012703 | Meta | Taiwan | 2026-10-20 19:11:00 | High | TPE5 | nurhafiz |
Start Date: 2026-10-21 09:00 End Date: 2026-10-21 17:00 Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS FNA EDGE on +1 6503087200 option 3 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. |
|
| SFR-00012702 | Meta | Australia | 2026-10-20 13:38:00 | Low | SYD4 | Hazim |
Start Date: 2026-10-22 09:00 End Date: 2026-10-22 17:00 |
|
| SFR-00012701 | Meta | Singapore | 2026-10-20 13:24:00 | High | Smart Hand Request | SIN1 | Hazim |
Start Date: 2026-10-21 09:00 End Date: 2026-10-21 17:00 |
| SFR-00012700 | Meta | Malaysia | 2026-10-20 13:17:00 | High | Smart Hand Request | SIN1 | Hazim |
Start Date: 2026-10-21 09:00 End Date: 2026-10-21 17:00 |
| SFR-00012699 | Meta | Malaysia | 2026-10-20 11:52:00 | Low | Deploy | KUL3 | Hazim | Start Date: 20.10.2026 10:00 AM |
| SFR-00012698 | Meta | Malaysia | 2026-10-20 03:38:00 | Low | Smart Hand Request | SIN9 | Hazim |
Start Date: 2026-10-21 10:00 End Date: 2026-10-21 12:00 |
| SFR-00012697 | Meta | Hong Kong | 2026-10-20 02:55:00 | High | HKG1 | nurhafiz |
Start Date: 2026-10-21 10:00 End Date: 2026-10-21 12:00 Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS OPTICAL on +1 6503087200 option 2 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. |
|
| SFR-00012696 | Meta | Singapore | 2026-10-20 02:46:00 | CRITICAL | Smart Hand Request | SIN10 | nurhafiz |
Start Date: 2026-10-20 04:00 End Date: 2026-10-20 08:00 Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. |
| SFR-00012695 | Meta | Singapore | 2026-10-19 23:00:00 | High | Smart Hand Request | SIN11 | nurhafiz |
Start Date: 2026-10-20 13:00 +08 End Date: 2026-10-20 17:00 +08 Details of Request: Before starting any onsite activity, the attending engineer should call ENS DEPLOYMENT on 63 9178585323 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. |