| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00009596 | Meta | Taiwan | 2025-04-01 17:49:00 | HIGH | TPE1 | Anis | Start Date: 2025-04-02 09:00 End Date: 2025-04-02 17:00 | |
| SFR-00009595 | Meta | Singapore | 2025-04-01 17:13:00 | HIGH | SIN6 | Anis |
Date and Time (Site Local Time): 2025-04-02 2:00 PM Requestor Name and Contact: Dylan Tian @+65 8690 6959 |
|
| SFR-00009594 | Meta | Philippines | 2025-04-01 14:10:00 | HIGH | MNL2 | Muhammad Syafiq |
Start Date: 2025-04-02 10:00 End Date: 2025-04-02 12:00 |
|
| SFR-00009593 | Meta | Taiwan | 2025-04-01 13:12:00 | LOW | TPE5 | Muhammad Syafiq |
Site Name : [TPE5] Cage : [8F_CAGE1, 10F_CAGE1] Start Date : [2025-04-03] Start Time : [9:00 AM] End Date : [2025-04-03] End Time : [2:00 PM] Timezone : [CST] SOW: Before proceeding with activity, please contact engineer Huber, +65 9270 7901. Replace PDU master controllers and sensor: |
|
| SFR-00009592 | Meta | Singapore | 2025-04-01 12:56:00 | LOW | SIN11 | Muhammad Syafiq |
Site: SIN11 Date and Time : 2025-04-03 9:00 AM (Site Local Time) Name : DOMINGO Contact Number : +65 97814274 Scope of work : Kindly reach out to Requestor before starting any work. Call or send message via whatsapp @ +6597814274 SIN11 - SMARTHANDS Standby during the migration. |
|
| SFR-00009591 | Meta | Malaysia | 2025-04-01 12:18:00 | LOW | KUL2 | Muhammad Syafiq |
Start Date: 2025-04-08 02:00 End Date: 2025-04-08 04:00 Scope of Work #1: Unknown Hi team, We need a SH for the replacement activity. 1) Call hotline prior to the activity 2) Collect the RMA 3) Follow Meta engineer instruction for the replacement |
|
| SFR-00009590 | Meta | Singapore | 2025-04-01 03:55:00 | LOW | SIN1 | Muhammad Syafiq |
Start Date: 2025-04-04 13:00 End Date: 2025-04-04 17:00 Scope of Work #1: Troubleshoot Network Equipment #COA: |
|
| SFR-00009589 | Meta | Malaysia | 2025-03-31 17:56:00 | HIGH | KUL3 | Syima | ||
| SFR-00009588 | Meta | Taiwan | 2025-03-30 03:55:00 | LOW | TPE5 | Zul |
Start Date: 2025-04-03 11:00 End Date: 2025-04-03 13:00 |
|
| SFR-00009587 | Meta | Philippines | 2025-03-29 23:52:00 | LOW | MNL1 | Syima |
Start Date: 2025-04-03 10:00 End Date: 2025-04-03 11:59 |