| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00009547 | Meta | Singapore | 2025-03-19 11:59:00 | HIGH | SIN1 | Anis |
Start Date: 2025-03-21 10:00 End Date: 2025-03-21 11:00 |
|
| SFR-00009546 | Meta | Malaysia | 2025-03-19 08:28:00 | HIGH | KUL2 | Anis |
Start Date : [2025-03-20] Start Time : [10:00 AM] |
|
| SFR-00009545 | Meta | Malaysia | 2025-03-18 22:19:00 | LOW | KUL2 | Muhammad Syafiq |
Start Date: 2025-03-20 09:00 End Date: 2025-03-20 12:00 |
|
| SFR-00009544 | Meta | Hong Kong | 2025-03-18 14:15:00 | LOW | HKG4 | Anis |
Start Date: 2025-03-20 10:00 End Date: 2025-03-20 12:00 |
|
| SFR-00009543 | Meta | Hong Kong | 2025-03-18 05:30:00 | HIGH | HKG4 | Anis |
End Date: 18 Mar Time: 11:00am-12:00pm Requestor: Donald |
|
| SFR-00009542 | Meta | Singapore | 2025-03-17 15:56:00 | HIGH | SIN6 | Nabil |
Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS FNA EDGE on +1 6503087200 option 3 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Server Equipment Hi Team, Please help us replace the DAC Cable for the server fnedge1051.03.sin6. If there are no DAC cables onsite please inform a member of our team and we will order one to the site. Thank you. name = [fnedge1051.03.sin6.facebook.com](http://fnedge1051.03.sin6.facebook.com) serial_number = SGH423FCDB model = DL380G10PLUS_ICX_TRAFFIC make = HP asset_tag = 11387473 suite = SG3:04:020410 row = 8 rack = 05 rack_position = 14 datacenter_obj.description = SG3 Equinix datacenter_obj.street1 = 26A Ayer Rajah Crescent datacenter_obj.street2 = Private Lot FX1-4a datacenter_obj.city = Singapore datacenter_obj.country = SG datacenter_obj.zip_code = 139963 Meta reference number: nwt20224042 |
|
| SFR-00009541 | Meta | Philippines | 2025-03-17 17:05:00 | HIGH | MNL3 | Nabil |
Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS FNA EDGE on +1 6503087200 option 3 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Server Equipment Can you please help us reseat PSU1 and PSU 2 for the following server? Thank you. name = [fnedge040.01.mnl3.facebook.com](http://fnedge040.01.mnl3.facebook.com) serial_number = 2M221500CB model = DL380G10PLUS_ICX_TRAFFIC make = HP asset_tag = 12604687 MNL3 DATACENTER IS LOCATED AT: Lot 3 Block 4 East Science Ave, Laguna Technopark, Binan, Laguna, PH, 4024 Meta reference number: nwt20223436 |
|
| SFR-00009540 | Meta | Australia | 2025-03-17 14:26:00 | HIGH | SYD3 | Anis |
Start Date: 2025-03-19 14:00 End Date: 2025-03-19 15:00 |
|
| SFR-00009539 | Meta | Singapore | 2025-03-17 14:09:00 | HIGH | SIN11 | Anis |
Start Date: 2025-03-18 09:00 End Date: 2025-03-18 17:00 |
|
| SFR-00009538 | Meta | Singapore | 2025-03-17 13:43:00 | HIGH | SIN1 | Anis |
End Date: 18 Mar 2025 Time: 10:00am local time |