NOC Safar247

Clear Filters
Ticket Number Company Country Date and Time Priority Type of Service Site Code User Notes
SFR-00009399 Meta Singapore 2025-02-17 16:40:00 LOW SIN6 Zul Site ID: SIN6
Date: 2025-02-18
Time (Site Local Time): 10:00 AM
SFR-00009398 Meta Malaysia 2025-02-17 16:23:00 HIGH SIN9 Nabil Schedule date and time

Start Date : [2025-02-18]

Start Time : [9:00 AM]

End Date : [2025-02-19]

End Time : [6:00 PM]

Timezone : [Johor, Malaysia]


Number of Smart-hands engineer required onsite : [1]

How long smart-hands need to stay onsite ? [Full Day]



SOW

Extending SH support to check and clear empty boxes in temporary storage.

Based on SH feedback they need another 1 to 2 more days.
SFR-00009397 Meta Singapore 2025-02-17 16:20:00 LOW SIN6 Nabil Scope of work:
Scope of Work #1: Troubleshoot Server Equipment
To powercycle the server

RACK LOCATION:

================================================================

name = fnedge391.04.sin6.facebook.com

os = EdgeOS 1736159201

datacenter = sin6

serial_number = SGH117V5H8

asset_id = 313013920

asset_tag = 10197831

parent_asset_tag = 10197472

cluster_obj.type = POP

suite = SG3:04:020410

cluster_rack = ac

row = 3

rack = 08

rack_position = 15

status = STANDBY

maintenance_status = IN_REPAIR

model = DL380_G10_EDGE_2NVME

================================================================

ADDRESS:

================================================================

datacenter_obj.description = SG3 Equinix

datacenter_obj.street1 = 26A Ayer Rajah Crescent

datacenter_obj.street2 = Private Lot FX1-4a

datacenter_obj.city = Singapore

datacenter_obj.zip_code = 139963

datacenter_obj.country = SG

datacenter_obj.phone = +18663784649

model_obj.description = SERVER, DUMMY L10, DL380_G10_TRAFFIC, T6, POP, AC, 2GHZ SKYLAKE 20C, DIMM (8 X 32GB, DDR4), 2 X SSD AVL, 40GBE NIC, HP
Meta reference number: nwt19905479
SFR-00009396 Meta Singapore 2025-02-17 15:17:00 LOW SIN6 Zul Start Date: 2025-02-18 10:00
End Date: 2025-02-18 11:00
SFR-00009395 Meta Singapore 2025-02-17 12:07:00 LOW SIN11 Syima Start Date: 2025-02-19 09:00
End Date: 2025-02-20 17:00
SFR-00009394 Meta Philippines 2025-02-17 10:58:00 LOW MNL3 Syima Site ID: MNL3

Date: 2025-02-19

Time (Site Local Time): 10:00 AM
SFR-00009393 Meta Hong Kong 2025-02-17 10:10:00 LOW HKG7 Syima Date : [2025-02-18]

Time : [9:00 AM]
SFR-00009392 Meta Taiwan 2025-02-17 10:05:00 LOW TPE4 Syima Site: TPE4 - 1 Engineer at TPE4
Date: 18th Feb 2025
Time: 0900H Local time
SFR-00009391 Meta Singapore 2025-02-15 15:13:00 LOW XSP1 Muhammad Syafiq Start Date: 2025-02-18 10:00
End Date: 2025-02-18 12:00
SFR-00009390 Meta Australia 2025-02-15 01:51:00 LOW SYD3 Muhammad Syafiq Start Date: 2025-02-18 11:00
End Date: 2025-02-18 13:00
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