| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00009352 | Meta | Taiwan | 2025-02-06 12:24:00 | HIGH | TPE5 | Muhammad Syafiq |
Start Date: 07 Feb 2025 End Date: 07 Feb 2025 Time: 02:00pm-06:00pm local time Requestor: SOW: Before proceeding with activity, please contact engineer See,+65 81390726 1) Power cable restripe for gsw03 (rack 703) and gsw04 (rack 803). 2) Update power cable labels after restripe. |
|
| SFR-00009351 | Meta | Malaysia | 2025-02-06 09:24:00 | LOW | KUL3 | Muhammad Syafiq |
Start Date: 2025-02-06 15:00 End Date: 2025-02-06 17:00 |
|
| SFR-00009350 | Meta | Singapore | 2025-02-06 08:07:00 | LOW | SIN8 | Muhammad Syafiq |
Start Date: 2025-02-10 10:00 End Date: 2025-02-10 13:00 |
|
| SFR-00009349 | Meta | Hong Kong | 2025-02-05 17:55:00 | LOW | HKG4 | Anis |
Site : HKG4 Date: 7 Feb. 2025 Task: T211433164 |
|
| SFR-00009348 | Meta | Taiwan | 2025-02-05 17:17:00 | LOW | TPE1 | Anis |
End Date: 07 Feb 2025 Time: 10:00AM-1:00PM local time |
|
| SFR-00009347 | Meta | Taiwan | 2025-02-05 17:15:00 | LOW | TPE3 | Anis |
End Date: 07 Feb 2025 Time: 10:00AM-1:00PM local time |
|
| SFR-00009346 | Meta | Malaysia | 2025-02-05 16:10:00 | HIGH | KUL3 | Anis |
Start Date: 06 Feb 2025 End Date: 06 Feb 2025 Time: 10:00am-12:00pm local time |
|
| SFR-00009345 | Meta | Hong Kong | 2025-02-05 08:49:00 | HIGH | HKG1 | Nabil |
Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Network Equipment SH should call us on +16503087200 option 1 before the activity and mention Meta ticket [nwt19733131](https://www.internalfb.com/intern/bunny/?q=nwt19733131) so that we can troubleshoot together: SH is to collect RMA package with inbound ticket number reference and work as per FB engineer’s instructions to replace the RE0 Meta reference number: [nwt19733131](https://www.internalfb.com/intern/bunny/?q=nwt19733131) The inbound logistics reference number for this RMA is "RITM2908028" Device Location: name = pr02.hkg1.tfbnw.net datacenter = hkg1 suite = 2202B row = 2 rack = 06 rack_position = 02 serial_number = DE441 asset_tag = 4446825 make = Juniper Networks model = PTX10008-PREMIUM status = IN_USE fb_part_number = 30-000024 date_deployed = 2017-07-11 01:35:38 Meta reference number: nwt19733131 |
|
| SFR-00009344 | Meta | Malaysia | 2025-02-04 20:15:00 | LOW | SIN9 | Anis |
Start Date: 2025-02-07 10:00 End Date: 2025-02-07 11:00 |
|
| SFR-00009343 | Meta | Hong Kong | 2025-02-04 20:06:00 | LOW | HKG1 | Anis |
Start Date: 2025-02-06 09:00 End Date: 2025-02-06 13:00 |