| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00009283 | Meta | Singapore | 2025-01-23 21:33:00 | HIGH | SIN1 | Nabil |
Details of Request: Before starting any onsite activity, the attending engineer should call ENS OPS NETWORK BREAKFIX on +1 6503087200 option 1 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. Scope of work: Scope of Work #1: Troubleshoot Network Equipment SH required to check for connectivity for below span as upon placing loop from TS towards router end interface remains down. . sin1-ts021: 1/17 --- bb03.sin1:et-1/0/21 |
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| SFR-00009282 | Meta | Singapore | 2025-01-23 15:30:00 | HIGH | SIN1 | Syima | Start Date: 2025-01-23 16:15 End Date: 2025-01-23 20:15 | |
| SFR-00009281 | Meta | Malaysia | 2025-01-23 14:54:00 | LOW | KUL2 | Zul |
Start Date: 2025-01-24 10:00 End Date: 2025-01-24 11:00 |
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| SFR-00009280 | Meta | Taiwan | 2025-01-23 13:34:00 | LOW | TPE3 | Zul |
Start Date: 2025-01-23 14:00 End Date: 2025-01-23 16:00 |
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| SFR-00009279 | Meta | Singapore | 2025-01-23 12:57:00 | HIGH | SIN1 | Muhammad Syafiq | [FX1054739] [MEDIUM]nwt19698950 - [SIN1] SmartHands Request | |
| SFR-00009278 | Meta | Hong Kong | 2025-01-22 16:31:00 | LOW | HKG4 | Muhammad Syafiq |
Start Date: 24 Jan 2024 End Date: 24 Jan 2024 Time: 10:00am-12:00pm LT Requestor: Donald, +65 9248 0593 SOW: Before proceeding with activity, please contact engineer Donald, +65 9248 0593. 1. SH to move oobcs in racks 206 to 208 and 306 to 308 (6racks) from U40 to U41 in HKG4 cage HK1.18.001000. Task T213272558 |
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| SFR-00009277 | Meta | Malaysia | 2025-01-22 13:54:00 | HIGH | KUL3 | Anis |
Start Date: 2025-01-23 10:00 End Date: 2025-01-23 12:00 |
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| SFR-00009276 | Meta | Philippines | 2025-01-22 13:42:00 | HIGH | MNL1 | Anis |
Start Date: 23 Jan 2025 End Date: 23 Jan 2025 Time: 02:30pm-05:30pm LT Requestor: Chin Fee, +65 8328 0534 & Dhiva, +65 8111 6574 |
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| SFR-00009275 | Meta | Philippines | 2025-01-22 13:42:00 | HIGH | MNL3 | Anis |
Start Date: 23 Jan 2025 End Date: 23 Jan 2025 Time: 02:30pm-05:30pm LT Requestor: Chin Fee, +65 8328 0534 & Dhiva, +65 8111 6574 |
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| SFR-00009274 | Meta | Hong Kong | 2025-01-22 11:30:00 | HIGH | HKG1 | Anis |
Start Date: 2025-01-23 08:00 End Date: 2025-01-23 10:00 |