| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00008763 | South Korea | 2024-09-14 16:51:00 | LOW | SSN1 | Muhammad Syafiq |
Start Date: 2024-09-16 09:00 End Date: 2024-09-16 17:00 |
||
| SFR-00008762 | Malaysia | 2024-09-13 16:02:00 | LOW | KUL2 | Muhammad Syafiq |
Start Date: 2024-09-16 09:00 End Date: 2024-09-16 17:00 |
||
| SFR-00008761 | Hong Kong | 2024-09-13 15:30:00 | LOW | HKG1 | Muhammad Syafiq | Our engineer wants to confirm if troubleshooting is still required today or is it possible to reschedule to next week Tuesday as Sriram's team is currently working on provisioning the devices. | ||
| SFR-00008760 | Singapore | 2024-09-13 11:17:00 | LOW | XSP1 | Anis | [FX898309] [HIGH]nwt18986868 - [XSP1] SmartHands Request | ||
| SFR-00008759 | Philippines | 2024-09-13 08:55:00 | HIGH | MNL1 | Anis | T201576039 - [SH][APAC]MNL1] - [APAC PN][new][AS142285][MNL1] KEITH.NET 2x1x100G - 13 Sep 2024 | ||
| SFR-00008758 | Malaysia | 2024-09-13 08:18:00 | HIGH | KUL2 | Anis | [FX897982] [MEDIUM]nwt18986447 - [KUL2] SmartHands Request | ||
| SFR-00008757 | Singapore | 2024-09-12 21:45:00 | LOW | SIN11 | Zul |
[FX897631] [MEDIUM]nwt18983636 - [SIN11] SmartHands Request Start Date: 2024-09-13 09:00 End Date: 2024-09-13 17:00 |
||
| SFR-00008756 | Singapore | 2024-09-12 16:09:00 | LOW | XSP1 | Zul |
nwt18981332 XSP1 smart hands Request #105599 | Sep 12 Date required: Sep 13 - 09:00am |
||
| SFR-00008755 | Singapore | 2024-09-12 15:14:00 | LOW | SIN6 | Zul |
T201480400 - [SH][APAC][SIN6] - [as13335][SIN1] Migrate 2x6x100G - Improve redundancy -18 Sep 2024 Date: 18 Sep 2024 Time: 9am local time |
||
| SFR-00008754 | Malaysia | 2024-09-12 14:52:00 | HIGH | SIN9 | Syima | [FX897421] [MEDIUM]nwt18982266 - [SIN9] SmartHands Request |