| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00007969 | Singapore | 2024-03-05 11:26:00 | HIGH | XSP1 | Anis | Smarthand request/XSP1/March 5 | ||
| SFR-00007968 | Hong Kong | 2024-03-05 10:06:00 | HIGH | HKG1 | Anis | [FX688528] [HIGH] - nwt17897366, - [HKG1] SmartHands Request | ||
| SFR-00007967 | Australia | 2024-03-05 06:35:00 | LOW | SYD3 | Anis | [FX688403] [MEDIUM] - nwt18091336, - [SYD3] SmartHands Request | ||
| SFR-00007966 | South Korea | 2024-03-04 23:29:00 | LOW | GMP1 | Zul |
[FX687973] [MEDIUM] - nwt17660548, - [GMP1] SmartHands Request Activity start time: 2024-03-06 09:00 Activity end time: 2024-03-06 17:00 |
||
| SFR-00007965 | New Zealand | 2024-03-04 18:24:00 | LOW | AKL2 | Zul |
Smart hand support /Edge rack remediation / March 6 Date:6 March 2024 Time 9:30 am |
||
| SFR-00007964 | Hong Kong | 2024-03-04 17:50:00 | LOW | HKG1 | Zul |
HKG1 | 2202B, 2203B - 2024-03-06 - 9:30 AM - HKT - Smart-hands Request | T181154939 | Date : [2024-03-06] Time : [9:30 AM] Timezone : [HKT] |
||
| SFR-00007963 | Lumen | Singapore | 2024-03-04 11:17:00 | LOW | Cyxtera | Syima | ||
| SFR-00007962 | Taiwan | 2024-03-02 04:49:00 | LOW | TPE1 | Syima | [FX685907] [MEDIUM] - nwt17988802, - [TPE1] SmartHands Request | ||
| SFR-00007961 | Malaysia | 2024-03-01 16:47:00 | LOW | KUL2 | Zul |
[FX685253] [MEDIUM] - nwt18054622, - [KUL2] SmartHands Request Activity start time: 2024-03-04 10:00 Activity end time: 2024-03-04 17:00 |
||
| SFR-00007960 | Malaysia | 2024-03-01 16:39:00 | LOW | KUL2 & KUL3 | Zul |
KUL2 - KUL3 BB Augment / Migration KUL3 – Tuesday, 5-Mar @ 9AM local KUL2 – Wednesday, 6-Mar @ 9AM local |