| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00012398 | Meta | Singapore | 2026-09-10 13:59:00 | High | Smart Hand Request | SIN2 | Hazim |
Start Date: 2026-09-11 17:00 End Date: 2026-09-11 19:00 |
| SFR-00012397 | Meta | Singapore | 2026-09-10 13:44:00 | High | Deploy | SIN10 | Hazim |
Start Date: 2026-09-11 09:00 End Date: 2026-09-11 17:00 |
| SFR-00012396 | Meta | Singapore | 2026-09-10 09:57:00 | CRITICAL | Deploy | SIN6 | Hazim |
Start Date: 2026-09-10 15:00 End Date: 2026-09-10 17:00 |
| SFR-00012395 | Meta | Malaysia | 2026-09-10 09:40:00 | High | Deploy | SIN9 | Hazim | Start Date: 10-09-2026 9:00 AM |
| SFR-00012394 | Meta | Taiwan | 2026-09-09 20:22:00 | CRITICAL | TPE3 | nurhafiz |
Start Date: 2026-09-09 19:00 End Date: 2026-09-09 22:00 |
|
| SFR-00012393 | Meta | Singapore | 2026-09-09 18:59:00 | High | Smart Hand Request | SIN10 | nurhafiz |
Start Date: 2026-09-11 09:00 End Date: 2026-09-11 13:00 |
| SFR-00012392 | Meta | Philippines | 2026-09-09 15:42:00 | High | MNL2 | nurhafiz |
Priority: Mid Date and Time (Site Local Time): 2026-09-10 10:00 AM |
|
| SFR-00012391 | Meta | Singapore | 2026-09-09 14:33:00 | Low | Smart Hand Request | SIN7 | Zul Husnain |
Start Date: 2026-09-10 09:00 End Date: 2026-09-10 17:00 |
| SFR-00012390 | Meta | Singapore | 2026-09-09 14:17:00 | Low | Smart Hand Request | SIN10 | Zul Husnain |
Start Date: 2026-09-10 09:00 End Date: 2026-09-10 17:00 |
| SFR-00012389 | Meta | Taiwan | 2026-09-09 23:58:00 | CRITICAL | Smart Hand Request | TPE3 | Zul Husnain |
Start Date: 2026-09-09 14:00 End Date: 2026-09-09 17:00 |