| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00007792 | Singapore | 2024-01-08 11:01:00 | LOW | SIN1 | Zul |
[FX607034] - nwt17728846, - [SIN1] SmartHands Request Activity start time: 2024-01-09 10:00 Activity end time: 2024-01-09 17:00 |
||
| SFR-00007791 | Australia | 2024-01-08 10:57:00 | LOW | SYD2 | Zul |
T174380095: SYD2 | SY4:02:060200 - 2024-01-09 - 9:00 AM - AUT - Smart-hands Request | +Date : [2024-01-09] +Time : [9:00 AM] +Timezone : [AUT] |
||
| SFR-00007790 | Taiwan | 2024-01-08 12:34:00 | LOW | TPE5 | Zul |
[FX606937] - nwt17710200, - [TPE5] SmartHands Request Activity start time: 2024-01-11 09:00 Activity end time: 2024-01-11 17:00 |
||
| SFR-00007789 | Malaysia | 2024-01-08 00:57:00 | LOW | KUL2 | Syima | [FX606926] - nwt17740953, - [KUL2] SmartHands Request | ||
| SFR-00007788 | Hong Kong | 2024-01-06 16:11:00 | LOW | HKG1 | Syima | [FX606611] - nwt17729764, - [HKG1] SmartHands Request | ||
| SFR-00007787 | Singapore | 2024-01-06 03:30:00 | HIGH | SIN3 | Zul | [URGENT] Sin3 Smart Hands Request | ||
| SFR-00007786 | Malaysia | 2024-01-05 15:51:00 | LOW | KUL2 | Syima | [FX605913] - nwt17691714, - [KUL2] SmartHands Request | ||
| SFR-00007785 | Singapore | 2024-01-05 11:44:00 | LOW | XSP1 | Zul |
[FX605837] - nwt17368181, - [XSP1] SmartHands Request Activity start time: 2024-01-08 09:00 Activity end time: 2024-01-08 17:00 |
||
| SFR-00007784 | Australia | 2024-01-05 10:50:00 | LOW | SYD2 | Zul | [APAC][SMARTHANDS][SYD2][TROUBLESHOOTING] | T174208848 | 8-JAN-24 | 9AM SINGAPORE TIME | | ||
| SFR-00007783 | Lumen | Singapore | 2024-01-05 09:38:00 | LOW | KC2 VISA DC | Zul |
2 x ADVA R7 shelves in Kim Chuan facility - SNGPSIRF Either : 9th 10th 11th January 2024 |