| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00012417 | Meta | Singapore | 2026-09-14 17:25:00 | High | Smart Hand Request | SIN1 | Nabill Haikal |
Start Date: 2026-09-15 09:00 End Date: 2026-09-15 17:00 |
| SFR-00012416 | Meta | Singapore | 2026-09-14 15:03:00 | Low | Cyxtera SNG12 | Nabill Haikal | Start Date: TBA | |
| SFR-00012415 | Meta | Singapore | 2026-09-14 13:11:00 | High | Smart Hand Request | SIN2 | Anis |
Start Date: 2026-09-18 09:00 End Date: 2026-09-18 17:00 |
| SFR-00012414 | Meta | Malaysia | 2026-09-14 12:19:00 | High | Smart Hand Request | KUL2 | Anis |
Start Date: 2026-09-15 09:00 End Date: 2026-09-15 17:00 Details of Request: Before starting any onsite activity, the attending engineer should call IBOS on 60 122273895 and mention the Meta reference number associated to each scope of works to work together with a Meta engineer. |
| SFR-00012413 | Meta | Malaysia | 2026-09-14 12:09:00 | High | Smart Hand Request | KUL3 | Anis |
Start Date: 2026-09-15 09:00 End Date: 2026-09-15 17:00 |
| SFR-00012412 | Meta | Malaysia | 2026-09-14 11:04:00 | High | Smart Hand Request | SIN9 | Anis |
Start Date: 2026-09-15 09:00 End Date: 2026-09-15 10:00 |
| SFR-00012411 | Meta | Singapore | 2026-09-14 08:54:00 | Low | Smart Hand Request | SIN1 | Anis |
Date and Time (Site Local Time): 2026-09-17 10:00 AM |
| SFR-00012410 | Meta | Singapore | 2026-09-14 02:20:00 | Low | Smart Hand Request | SIN2 | Nabill Haikal |
Start Date: 2026-09-15 09:00 End Date: 2026-09-15 17:00 |
| SFR-00012409 | Meta | Singapore | 2026-09-13 08:07:00 | CRITICAL | Smart Hand Request | SIN11 | Anis |
Start Date: 2026-09-13 07:00 +08 End Date: 2026-09-13 09:00 +08 |
| SFR-00012408 | Meta | Philippines | 2026-09-12 10:51:00 | Low | MNL3 | Anis |
Start Date: 2026-09-14 09:00 End Date: 2026-09-14 17:00 |