| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00007255 | Singapore | 2023-09-05 18:29:00 | LOW | XSP1 | Anis | XSP1 Logistics Inbound/Outbound Request #63344 | Inbound: Sep 11 Outbound: Sep 11 | nwt17016933 | ||
| SFR-00007254 | IX Telecom | Singapore | 2023-09-05 17:58:00 | LOW | Omya Singapore Pte Ltd1 | Anis | Request For Onsite Support ASAP | |
| SFR-00007253 | Lumen | Singapore | 2023-09-05 14:04:00 | LOW | SGW DC | Muhammad Syafiq |
INC000004764769 // Delete CWP 420725 / Device Removal / 3PSGW / Refinitiv Limited Date: 9/9 Time: 08:00-23:00 |
|
| SFR-00007252 | Taiwan | 2023-09-05 14:00:00 | HIGH | TPE5 | Muhammad Syafiq |
[FX434414] - nwt16928668, - [TPE5] SmartHands Request Activity start time: 2023-09-06 03:00 Activity end time: 2023-09-06 11:00 |
||
| SFR-00007251 | Singapore | 2023-09-05 12:28:00 | HIGH | SIN8 | Muhammad Syafiq |
SIN8 | Add DCN switch and console server | T161197469/PROGW136897 SIN8 06 Sep 2023 1000hrs SOW: Please contact @Chi Wei for activity Add 1 set of DCNSW,CS to Rack 106 (RU 43-44), AC power |
||
| SFR-00007250 | Singapore | 2023-09-04 20:53:00 | LOW | SIN7 | Anis | [FX434176] - nwt16942653, - [SIN7] SmartHands Request | ||
| SFR-00007249 | Malaysia | 2023-09-04 14:21:00 | HIGH | KUL2 | Muhammad Syafiq |
[FX433904] - nwt16997948, - [KUL2] SmartHands Request Activity start time: 2023-09-05 09:00 Activity end time: 2023-09-05 17:00 |
||
| SFR-00007349 | Singapore | 2023-09-04 12:06:00 | HIGH | XSP1 | Muhammad Syafiq | XSP1 Smart Hands Request 62956 | nwt16988040 |Sep 05 | ||
| SFR-00007348 | Singapore | 2023-09-04 10:49:00 | HIGH | XSP1 | Muhammad Syafiq |
[FX433896] - 133994, - [XSP1] SmartHands Request Activity start time: 2023-09-05 11:45 Activity end time: 2023-09-06 18:00 |
||
| SFR-00007347 | Australia | 2023-09-03 12:01:00 | LOW | SYD2 | Muhammad Syafiq |
SYD2 | Rack Refresh | 11th Sep - 3rd Oct Site: SYD2 Dates Required: 12th Sep 2023 – 09:00am [Rack refresh] 14th Sep 2023 – 09:00am [Rack refresh] 19th Sep 2023 – 09:00am [Rack refresh] 20th Sep 2023 – 09:00am [Escort for ERAD pick up] 25th Sep 2023 – 09:00am [Escort for 6 racks delivery to cage] 26th Sep 2023 – 09:00am [Rack refresh] 28th Sep 2023 – 09:00am [Rack refresh] 3rd Oct 2023 – 09:00 am [Rack refresh] 4th Oct 2023 – 09:00am [Escort for ERAD pick up] |