| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006945 | Malaysia | 2023-06-20 15:31:00 | LOW | KUL2 | Zul |
Start Date: 2023-06-21 09:00 +08 End Date: 2023-06-21 17:00 +08 |
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| SFR-00006944 | Hong Kong | 2023-06-20 15:14:00 | LOW | Zul |
Activity start time: 2023-06-21 09:30 Activity end time: 2023-06-21 15:00 |
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| SFR-00006943 | Taiwan | 2023-06-20 14:31:00 | HIGH | TPE5 | Syima | TPE5 | Reversed logistic | 21st June 2023 | ||
| SFR-00006942 | Lumen | Singapore | 2023-06-20 13:10:00 | LOW | Syima | 553358610 Wells Fargo Circuit | ||
| SFR-00006941 | Singapore | 2023-06-19 20:55:00 | LOW | SIN6 | Zul |
Activity start time: 2023-06-20 09:00 Activity end time: 2023-06-20 17:00 |
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| SFR-00006940 | Singapore | 2023-06-19 16:03:00 | LOW | XSP1 | Zul |
Activity start time: 2023-06-20 09:00 Activity end time: 2023-06-20 17:00 |
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| SFR-00006939 | Singapore | 2023-06-19 12:45:00 | LOW | XSP1 | Syima | [FX391175] - [XSP1] SmartHands Request | ||
| SFR-00006938 | Singapore | 2023-06-19 12:16:00 | LOW | SIN8 | Anis | [FX390931] - nwt16539917, - [SIN8] SmartHands Request | ||
| SFR-00006937 | Philippines | 2023-06-18 06:38:00 | HIGH | MNL1 | Muhammad Syafiq |
[T156177485] Troubleshooting PR01.MNL1 Circuit Please arrange a technician onsite MNL1 tomorrow 9:00am to troubleshooting following circuit with us pr01.mnl1:et-1/0/2 asw01.mnl1:Ethernet4/21/1 has high error rate clean the fiber patch at both end replace the fiber patch if #1 can't fix replace 100G-CWDM4 optic at both end if #2 can't fix change router port if #3 can't fix |
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| SFR-00006936 | Hong Kong | 2023-06-18 05:40:00 | LOW | HKG7 | Muhammad Syafiq |
[FX390904] - [HKG7] SmartHands Request Date: 20 Jun 2023 Time: 0900 hrs local time HKG7 |