| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006886 | Singapore | 2023-06-08 17:50:00 | LOW | SIN6 | Muhammad Syafiq | [FX382643] - nwt16489190, - [SIN6] SmartHands Request | ||
| SFR-00006885 | Philippines | 2023-06-08 15:53:00 | HIGH | MNL1 | Muhammad Syafiq |
[FX382626] - nwt16489107, - [MNL1] SmartHands Request Activity start time: 2023-06-09 09:00 Activity end time: 2023-06-09 15:00 |
||
| SFR-00006884 | Malaysia | 2023-06-08 14:13:00 | HIGH | KUL2 | Muhammad Syafiq | [T150309095][KUL2] Cage 6F-C troubleshoot console connectivity | ||
| SFR-00006883 | Taiwan | 2023-06-08 13:12:00 | HIGH | TPE1 | Muhammad Syafiq |
[FX382566] - nwt16497902, - [TPE1] SmartHands Request Activity start time: 2023-06-09 09:00 Activity end time: 2023-06-09 23:00 Scope of work: Scope of Work #1: Troubleshoot Server Equipment |
||
| SFR-00006882 | Singapore | 2023-06-08 12:40:00 | LOW | XSP1 | Muhammad Syafiq |
[FX382562] - nwt16469299, - [XSP1] SmartHands Request Activity start time: 2023-06-12 13:00 Activity end time: 2023-06-12 21:00 |
||
| SFR-00006881 | Hong Kong | 2023-06-08 14:47:00 | HIGH | HKG7 | Anis | HKG7 | DC Panel Replacement | 09 Jun 2023 | ||
| SFR-00006880 | Taiwan | 2023-06-08 12:08:00 | HIGH | TPE1 | Anis |
[FX382242] - nwt16486199, - [TPE1] SmartHands Request Activity start time: 2023-06-09 09:00 Activity end time: 2023-06-09 17:00 |
||
| SFR-00006879 | Philippines | 2023-06-07 13:47:00 | HIGH | MNL1 | Muhammad Syafiq |
[FX381476] - [MNL1] SmartHands Request Activity start time: 2023-06-08 10:00 Activity end time: 2023-06-08 16:00 |
||
| SFR-00006878 | Taiwan | 2023-06-07 12:03:00 | HIGH | TPE3 | Muhammad Syafiq |
[FX381391] - nwt16493149, - [TPE3] SmartHands Request Activity start time: 2023-06-08 09:00 Activity end time: 2023-06-08 17:00 Scope of Work #1: Troubleshoot Network Equipment |
||
| SFR-00006877 | Hong Kong | 2023-06-07 09:17:00 | HIGH | HKT1 | Muhammad Syafiq |
HKT1 | RMA installation | 8th - 9th June 2023 | Date: 8th - 9th June 2023 Time: 09:00 am SOW: RMA installation POC: Derek & Donn |