| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006732 | Malaysia | 2023-04-29 07:21:00 | LOW | KUT2 | Muhammad Syafiq |
[FX357562] - nwt16196116, - [KUT2] SmartHands Request Activity start time: 2023-05-03 10:00 Activity end time: 2023-05-03 12:00 Scope of work: Scope of Work #1: Troubleshoot Network Equipment |
||
| SFR-00006731 | Hong Kong | 2023-04-28 17:30:00 | LOW | HKG7,HKT1 | Anis | HKT1 and HKG7 | Ciena deployment | 02 May 2023 | ||
| SFR-00006730 | Australia | 2023-04-28 17:14:00 | LOW | SYD3 | Anis | [FX357142] - nwt16358693, - [SYD3] SmartHands Request | ||
| SFR-00006729 | New Zealand | 2023-04-28 16:49:00 | LOW | AKL1 | Anis | AKL1 ASW Insertion Brief | ||
| SFR-00006728 | Taiwan | 2023-04-27 23:51:00 | LOW | TPE5 | Muhammad Syafiq |
[FX356935] - nwt16349689, - [TPE5] SmartHands Request Activity start time: 2023-05-02 09:00 Activity end time: 2023-05-02 17:00 Scope of work: Scope of Work #1: Troubleshoot Network Equipment Check the span, Clean the fiber and all physical connections (i.e. bulkheads) in the span between the two devices and look for breaks/bends using a visual fault locator. |
||
| SFR-00006727 | South Korea | 2023-04-27 12:00:00 | LOW | GMP1 | Anis | [FX356853] - nwt16305262, - [GMP1] SmartHands Request | ||
| SFR-00006726 | Taiwan | 2023-04-27 16:56:00 | LOW | TPE5 | Anis | TPE5 | RMA replacement | 02 May 2023 | ||
| SFR-00006725 | Hong Kong | 2023-04-27 15:38:00 | HIGH | HKT1 | Anis | [FX356825] - nwt16347721, - [HKT1] SmartHands Request 28APr | ||
| SFR-00006724 | Lumen | Singapore | 2023-04-27 14:07:00 | LOW | DC West | Zul |
Address: Address: 8 DC WEST YUNG HO ROAD 618590” is the location for SGW DC Date: 1-5 May 23 Time: 17:00 |
|
| SFR-00006723 | Hong Kong | 2023-04-26 10:44:00 | LOW | HKG7 | Zul |
Site: HKG7 Date: 27th April 2023 Time: 9:00 am |