| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006631 | Singapore | 2023-03-29 16:29:00 | HIGH | SIN6 | Anis | SIN6 Smart Hands Request #46974 | Mar 30 | nwt16263006 | ||
| SFR-00006630 | Singapore | 2023-03-29 03:50:00 | LOW | Muhammad Syafiq |
Continuous from this case 6450. requesting support from Vetas for the packaging on April 6 (Thursday) about 2pm. We request only 2 engineers for this work and we will have Meta engineers will be onsite to do direct liaison with this work as well. |
|||
| SFR-00006629 | Singapore | 2023-03-29 03:52:00 | LOW | XSP1 | Muhammad Syafiq | XSP1 | Optical Deployment | 3rd April 2023 - 14th April 2023 | ||
| SFR-00006628 | Singapore | 2023-03-29 03:52:00 | LOW | SIN7 | Muhammad Syafiq | SIN7 | Optical Deployment | 3rd April 2023 - 14th April 2023 | ||
| SFR-00006627 | Malaysia | 2023-03-29 03:28:00 | HIGH | SIN9 | Muhammad Syafiq |
Start Date: 2023-03-30 09:00 LT End Date: 2023-03-30 10:00 LT |
||
| SFR-00006626 | Taiwan | 2023-03-28 06:53:00 | LOW | TPE5 | Anis | TPE5 | GSW-MSW RMA Work | 30 Mar 2023 | ||
| SFR-00006625 | Taiwan | 2023-03-28 04:04:00 | LOW | TPE1 | Muhammad Syafiq |
TPE1 Smart Hands Request Start Date: 2023-03-31 09:00 LT End Date: 2023-03-31 17:00 LT |
||
| SFR-00006623 | Hong Kong | 2023-03-28 03:43:00 | HIGH | HKT1 | Muhammad Syafiq |
Start Date: 2023-03-28 11:15 HKT End Date: 2023-03-28 16:00 HKT |
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| SFR-00006622 | New Zealand | 2023-03-27 17:37:00 | HIGH | AKL1 | Anis | AKL1 | Troubleshooting console of ASW | 28 Mar 2023 | ||
| SFR-00006621 | Singapore | 2023-03-27 16:35:00 | LOW | XSP1 | Anis | XSP1 | RMA replacement and turn up | 28th March 2023 - 7th April 2023 |