| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006535 | Taiwan | 2023-03-06 11:07:00 | TPE5 | Anis | TPE5 Smart Hands Request | 6 Mar nwt16123295 | |||
| SFR-00006534 | Hong Kong | 2023-03-06 09:46:00 | LOW | HKT1 | Anis | HKT1 | Ciena Installation for Router | 7th March - 10th March 2023 | ||
| SFR-00006533 | Hong Kong | 2023-03-05 17:05:00 | HIGH | HKT1 | Muhammad Syafiq |
Start Date: 2023-03-06 09:00 HKT End Date: 2023-03-06 17:00 HKT Scope of Work: 1: Please assist to process the following Tech request. Note: Tech should call us on +16503087200 and press 3 before the activity and mention FB ticket > so that we can troubleshoot together. Please do not start activity before contacting us. |
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| SFR-00006532 | Singapore | 2023-03-04 14:15:00 | LOW | SIN6 | Anis | SIN6 Smart Hands Request 44553 | Mar 06 | nwt16164398 | ||
| SFR-00006531 | Japan | 2023-03-03 07:09:00 | LOW | ITM1 | Anis |
Start Date: 2023-03-06 09:00 JST End Date: 2023-03-06 17:00 JST |
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| SFR-00006530 | Malaysia | 2023-03-02 19:24:00 | LOW | SIN9 | Zul | Please allocate one technician onsite SIN9 tomorrow to reseat server’s PSU. | ||
| SFR-00006529 | Taiwan | 2023-03-02 16:52:00 | LOW | TPE5 | Zul |
Date: 3 Mar 2023 Time: 9:00 am |
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| SFR-00006528 | Taiwan | 2023-03-02 16:50:00 | LOW | KHH1 | Zul |
Starting Date and Time: Mar 06, 2023 1:00 PM Ending Date and Time: Mar 06, 2023 6:00 PM |
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| SFR-00006527 | Hong Kong | 2023-03-02 15:17:00 | LOW | HKG7 | Zul |
Start Date: 2023-03-03 15:00 HKT End Date: 2023-03-03 23:00 HKT |
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| SFR-00006525 | Singapore | 2023-03-02 11:45:00 | LOW | XSP1 | Aiden |
Start Date: 2023-03-03 16:00 +08 End Date: 2023-03-03 22:00 +08 |