| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006327 | Hong Kong | 2023-01-19 03:35:00 | LOW | HKT1 | Zul |
Start Date: 2023-01-20 09:00 HKT End Date: 2023-01-20 17:00 HKT |
||
| SFR-00006325 | Singapore | 2023-01-19 00:30:00 | HIGH | XSP1 | Syima | XSP1 Smart Hands Request #40745 | Jan 19 | nwt16017322 | ||
| SFR-00006326 | Hong Kong | 2023-01-19 00:30:00 | LOW | HKT1 | Syima | HKT1 Smart Hands Request #40754 | Jan 20 | nwt16017578 | ||
| SFR-00006324 | Singapore | 2023-01-18 16:11:00 | HIGH | XSP1 | Syima | XSP1 Smart Hands Request #40707 | Jan 19 | nwt16016416 | ||
| SFR-00006323 | Malaysia | 2023-01-17 19:21:00 | HIGH | KUL3 | Muhammad Syafiq |
KUL3 | Onsite Support | 18 - 20 Jan 2023 Date: 18 Jan 2023 [spare: 19-20 Jan] Time 0900hrs SoW: KUL3 build and troubleshooting |
||
| SFR-00006322 | Singapore | 2023-01-17 16:24:00 | HIGH | XSP1 | Muhammad Syafiq |
XSP1 Smart Hands Request 40622 | Jan 18 | nwt16013182 Start Date: 2023-01-18 10:00 +08 End Date: 2023-01-18 14:00 +08 |
||
| SFR-00006321 | Hong Kong | 2023-01-16 23:36:00 | HIGH | HKT1 | Muhammad Syafiq |
HKT1 Smart Hands Request #40592 | Jan 17 | nwt16011362 Start Date: 2023-01-17 09:00 HKT End Date: 2023-01-17 17:00 HKT |
||
| SFR-00006320 | Taiwan | 2023-01-16 21:03:00 | HIGH | TPE5 | Muhammad Syafiq |
TPE5 Smart Hands Request #40565 | Jan 17 | nwt16011050 Start Date: 2023-01-17 09:00 CST End Date: 2023-01-17 17:00 CST |
||
| SFR-00006319 | Microsoft | Malaysia | 2023-01-16 12:00:00 | LOW | Muhammad Syafiq | SFR-00006319 / Project / High /[KUL22] Microsoft/ Malaysia | ||
| SFR-00006368 | Singapore | 2023-01-16 16:43:00 | HIGH | XSP1 | Muhammad Syafiq |
XSP1 Rack Refresh 17 Jan Time: 10:00 am SoW: To investigate server on- site based on engineers’ advice. |