| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00006005 | Singapore | 2022-10-20 23:31:00 | HIGH | SIN8 | Anis |
Cage Locations: 1st floor Start Date: 2022-10-20 23:00 +08 End Date: 2022-10-21 07:00 +08 |
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| SFR-00006004 | Singapore | 2022-10-20 16:03:00 | LOW | SIN1 and SIN6 | Anis |
Date: 25 – 28 Oct 2022 Time: 10am |
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| SFR-00006003 | Singapore | 2022-10-20 13:24:00 | HIGH | SIN1 | Muhammad Syafiq |
SIN1 Smart Hands Request #35023 | Oct 21 | nwt15735462 Start Date: 2022-10-21 10:00 +08 End Date: 2022-10-21 16:00 +08 |
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| SFR-00006002 | Taiwan | 2022-10-19 23:43:00 | LOW | TPE1/TPE5 | Anis |
Date: 21th Oct 2022 Time: 0900hrs - 1800hrs |
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| SFR-00006001 | Singapore | 2022-10-19 17:02:00 | LOW | XSP1 | Anis |
Start Date: 2022-10-21 09:00 +08 End Date: 2022-10-21 17:00 +08 |
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| SFR-00006000 | Taiwan | 2022-10-18 16:17:00 | HIGH | TPE5 | Anis |
TPE5 Vetas SH to receive the shipment on site and guide driver to deliver the compute rack into our cage. thanks. |
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| SFR-00005999 | Taiwan | 2022-10-18 14:57:00 | HIGH | TPE1 & TPE5 | Muhammad Syafiq |
TPE1 & TPE5 | 18 Oct - 21 Oct 2022 | GSW / MSW Deployment Sites: TPE1 & TPE5 Dates: 18 Oct - 21 Oct 2022 TPE1 approval: S202210180007 TPE5 approved. No need ref |
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| SFR-00005998 | Malaysia | 2022-10-18 14:39:00 | HIGH | KUL3 | Muhammad Syafiq |
KUL3 Smart Hands Request #34774 | Oct 19 | nwt15725675 Start Date: 2022-10-19 08:00 +08 End Date: 2022-10-19 16:00 +08 Details of Request: Before starting any onsite activity, the attending engineer should call IBOS on 65 91457216 to work together with a Facebook engineer. Scope of Work: Vetas SH required to help Check serials and sign off on POD |
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| SFR-00005997 | Malaysia | 2022-10-18 12:09:00 | HIGH | KUL2 | Muhammad Syafiq |
KUL2 Smart Hands Request 34759 | Oct 19 | nwt15725275 Vendor Facility Name : AIMS Data Centre Cage: 6F-C Starting Date and Time: Oct 19, 2022 3:00 AM LT Ending Date and Time: Oct 19, 2022 5:00 AM LT Scope Of Work: SH should call us on +16503087200 option 1 before the activity and mention FB ticket nwt15650932 so that we can troubleshoot together. SH Need to Replace PSU 02 with RMA . |
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| SFR-00005996 | Singapore | 2022-10-18 10:30:00 | HIGH | SIN1 & SIN6 | Muhammad Syafiq |
Urgent | SIN1 and SIN6 | ASW Installation | 18 - 19 Oct 2022 SIN1 SIN6 Date: 18 - 19 October 2022 Time: 0900-1800 hrs |