| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00005556 | Lumen | Singapore | 2022-06-28 11:37:00 | LOW | Global Switch | Aiden | After you have the 4TB drive (shipment# 1Z6R081A6670587879/Equinix ticket# 1-217980138851) on hand and completed ticket 23471465-1 & 24132870-1, please also support this drive replacement of mint1507.sng4 (Global Switch). This case can arrange on another day. | |
| SFR-00005555 | Lumen | Singapore | 2022-06-28 11:22:00 | HIGH | Tai Seng Drive | Aiden | collect card NTK539TD and NTK529BB from Leena. And then going to troubleshoot SNGPSITNKAA050102C at 9 Tai Seng Drive. | |
| SFR-00005554 | Lumen | Singapore | 2022-06-28 11:10:00 | LOW | SG1 | Aiden | Field Support to SG1 and support the 4U server replacement | |
| SFR-00005553 | Malaysia | 2022-06-28 09:23:00 | LOW | KUL3 | Aiden |
Date: Jun 29th – Jul 8th 2022 Reference Task: T124544143 |
||
| SFR-00005552 | Hong Kong | 2022-06-27 18:39:00 | HIGH | HKG4 | Syima | |||
| SFR-00005551 | Singapore | 2022-06-27 16:22:00 | HIGH | XSP1 | Syima | |||
| SFR-00005550 | Vetas | Hong Kong | 2022-06-27 14:48:00 | LOW | HKG5 | Zul |
HKG5 3 Chun Cheong Street Tseung Kwan O Industrial Estate HK.NEW TERRITORIES Date: 29 Jun 2022 Time: 0900 hrs local time |
|
| SFR-00005549 | Philippines | 2022-06-24 21:21:00 | LOW | MNL2 | Syima | |||
| SFR-00005548 | Hong Kong | 2022-06-23 17:23:00 | LOW | HKG4 | Muhammad | |||
| SFR-00005547 | Singapore | 2022-06-23 17:20:00 | LOW | SIN1 & SIN6 | Muhammad |