| Ticket Number | Company | Country | Date and Time | Priority | Type of Service | Site Code | User | Notes |
|---|---|---|---|---|---|---|---|---|
| SFR-00012006 | Meta | Malaysia | 2026-07-18 15:21:00 | Low | Smart Hand Request | KUL3 | Nabill Haikal |
Start Date: 2026-07-20 09:00 End Date: 2026-07-20 10:00 |
| SFR-00012005 | Meta | Malaysia | 2026-07-18 10:42:00 | Low | Smart Hand Request | KUL3 | Zul Husnain |
Start Date: 2026-07-20 10:00 End Date: 2026-07-20 12:00 |
| SFR-00012004 | Meta | Malaysia | 2026-07-17 12:39:00 | CRITICAL | Smart Hand Request | KUL2 | Anis |
Start Date: 2026-07-17 09:00 +08 End Date: 2026-07-17 17:00 +08 |
| SFR-00012003 | Meta | Malaysia | 2026-07-17 11:30:00 | Low | Smart Hand Request | KUL3 | Anis |
Start Date: 2026-07-20 09:00 End Date: 2026-07-20 17:00 |
| SFR-00012002 | Meta | Malaysia | 2026-07-17 11:28:00 | Low | TPE5 | Anis |
Start Date: 2026-07-20 09:00 End Date: 2026-07-20 17:00 |
|
| SFR-00012001 | Meta | Hong Kong | 2026-07-17 07:20:00 | Low | HKG4 | Anis |
Start Date: 2026-07-20 09:00 End Date: 2026-07-20 17:00 |
|
| SFR-00012000 | Meta | Australia | 2026-07-16 21:59:00 | High | SYD2 | Hazim |
Start Date: 2026-07-17 11:00 End Date: 2026-07-17 15:00 |
|
| SFR-00011999 | Meta | Malaysia | 2026-07-16 18:05:00 | High | Smart Hand Request | SIN11 | Hazim |
Start Date: 2026-07-17 09:00 +08 End Date: 2026-07-17 17:00 +08 |
| SFR-00011998 | Meta | Singapore | 2026-07-16 17:01:00 | High | Smart Hand Request | SIN11 | Hazim |
Start Date: 2026-07-17 09:00 +08 End Date: 2026-07-17 17:00 +08 |
| SFR-00011997 | Meta | Singapore | 2026-07-16 14:13:00 | High | Smart Hand Request | SIN6 | nurhafiz |
Start Date: 2026-07-17 09:00 End Date: 2026-07-17 17:00 |