| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00010133 | Meta | Hong Kong | 2025-07-25 11:51:00 | Low | HKG1 | Anis | Start Date: 2025-07-28 09:00 End Date: 2025-07-28 17:00 | Rachel Cheong |
| SFR-00010132 | Meta | Australia | 2025-07-25 11:35:00 | Low | SYD3 | Anis | Start Date: 2025-07-28 09:00 End Date: 2025-07-28 13:00 | Chin Fee Chong |
| SFR-00010131 | Meta | Singapore | 2025-07-25 09:37:00 | Low | SIN11 | Anis | Start Date: 2025-07-25 12:00 End Date: 2025-07-25 16:00 | Kevanna Kang |
| SFR-00010130 | Meta | Malaysia | 2025-07-24 19:34:00 | High | SIN9 | Nabill Haikal | Start Date: 2025-07-25 09:00 End Date: 2025-07-25 17:00 | Ali Najaf Gardezi |
| SFR-00010129 | Meta | Taiwan | 2025-07-24 16:59:00 | Low | TPE5 | Nabill Haikal | Start Date: 2025-07-25 09:00 End Date: 2025-07-25 17:00 | Varsha Chittilappilly Pauly |
| SFR-00010128 | Meta | Taiwan | 2025-07-24 14:55:00 | High | TPE1 | Anis | Start Date: 2025-07-25 09:00 End Date: 2025-07-25 17:00 | Koh Chi Wah |
| SFR-00010127 | Meta | Australia | 2025-07-24 14:39:00 | High | SYD3 | Anis | Start Date: 2025-07-25 12:00 End Date: 2025-07-25 13:00 | Louie Aquino Castro |
| SFR-00010126 | Meta | Taiwan | 2025-07-24 13:57:00 | Low | TPE1 | Anis | Start Date : [2025-07-28] Start Time : [9:00 AM] End Date : [2025-08-08] End Time : [6:00 PM] Timezone : [TST] Number of Smart-hands engineer required onsite : [2] How long smart-hands need to stay onsite ? [Full Day] | Huber Apigo |
| SFR-00010125 | Meta | Malaysia | 2025-07-24 11:58:00 | High | KUL2 | Anis | Start Date: 2025-07-25 09:00 End Date: 2025-07-25 17:00 | Logentiran Mohanan |
| SFR-00010124 | Meta | Singapore | 2025-07-24 11:25:00 | High | SIN10 | Anis | Start Date: 2025-07-24 12:00 End Date: 2025-07-24 17:00 | Wei Yi Tey |