| Ticket Number | Company | Country | Date and Time | Priority | Site Code | User | Notes | Requestor |
|---|---|---|---|---|---|---|---|---|
| SFR-00009416 | Meta | Taiwan | 2025-02-20 13:18:00 | HIGH | TPE5 | Anis | SOW Replace PDU master controllers (red) in racks 104, 304, 405, 504, 704. SeRF > https://fburl.com/serf/ywl1oo4m | Huber Apigo |
| SFR-00009415 | Meta | Singapore | 2025-02-20 12:06:00 | HIGH | XSP1 | Anis | Scope Of Work: Kindly reach out to Requestor before starting any work Vincenz Nino Almanzor @+63 917 858 5323 Physically trace to which panel port these are currently connected to: bb01.xsp1:et-0/0/18 bb03.xsp1:et-0/0/18 bb02.xsp1:et-0/0/18 bb04.xsp1:et-0/0/18 | Vincenz Niño Almanzor |
| SFR-00009414 | Meta | Philippines | 2025-02-20 11:07:00 | HIGH | MNL2 | Anis | Site : MNL2 Date : 2025-02-21 Time : 9:00 AM (Site Local Time) Type of smarthand : CABLING | Dhivagaran M Prapakaran |
| SFR-00009413 | Meta | Singapore | 2025-02-20 10:17:00 | LOW | SIN11 | Anis | Site : SIN11 Cage : SG5:06:020300 Date : 2025-02-25 Time : 9:00 AM (Site Local Time) Type of smarthand : CABLING | Domingo Ramant |
| SFR-00009412 | Meta | Singapore | 2025-02-20 08:19:00 | LOW | SIN10 | Anis | Site : SIN10 Date : 2025-02-24 Time : 9:00 AM (Site Local Time) Type of smarthand : CABLING | Domingo Ramant |
| SFR-00009411 | Meta | Philippines | 2025-02-20 06:05:00 | LOW | MNL3 | Anis | Start Date: 2025-02-21 09:00 End Date: 2025-02-21 17:00 | Brian Tomlinson |
| SFR-00009410 | Meta | Taiwan | 2025-02-20 04:41:00 | LOW | TPE5 | Anis | Start Date: 2025-02-21 08:00 End Date: 2025-02-21 20:00 | Milen Marinov |
| SFR-00009409 | Meta | Taiwan | 2025-02-20 01:12:00 | LOW | TPE5 | Nabil | Scope of work: Scope of Work #1: Troubleshoot Server Equipment Check on PS1 it's showing in critical please reseat it and call us when done so we can check it. ## Host Location ## name = gedge977.50.tpe5.facebook.com asset_tag = 10389430 serial_number = SGH236TVQ7 model_obj.make = HP model_obj.model = DL380G10PLUS_ICX_CG suite = 10F_CAGE1 row = 4 rack = 05 rack_position = 08 Meta reference number: nwt19926429 | Jessica Piesco |
| SFR-00009407 | Meta | Singapore | 2025-02-19 23:06:00 | LOW | SIN6 | Nabil | Scope of work: Scope of Work #1: Audit RISC Audit Hi Team, Please bring a monitor & keyboard / KVM to set up temporary user account. Please share the default credentials of the server when onsite. ---------- host location ---------- name = fnedge1492.01.sin6.facebook.com serial_number = SGH408HR5M asset_tag = 11383021 suite = SG3:05:020210 row = 7 rack = 10 rack_position = 06 make = HP model = DL380G10PLUS_ICX_TRAFFIC ---------- Datacenter address ---------- datacenter_obj.description = SG3 Equinix datacenter_obj.street1 = 26A Ayer Rajah Crescent datacenter_obj.street2 = Private Lot FX1-4a datacenter_obj.city = Singapore datacenter_obj.state = datacenter_obj.zip_code = 139963 datacenter_obj.country = SG Meta reference number: nwt19927484 | Prakadeesan Selvaraj |
| SFR-00009408 | Meta | Hong Kong | 2025-02-19 23:10:00 | LOW | HKG1 | Zul | Start Date: 2025-02-21 09:00 End Date: 2025-02-21 10:00 | Padraic Egan |